Onboarding Program Manager, GTM

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the comprehensive GTM onboarding and ramp program from pre-boarding to the first 90 days.

• Design and enhance onboarding pathways for Commercial, Mid-Enterprise, and Enterprise sellers, SDRs, and future customer-facing teams.

• Own and continuously improve the monthly GTM sales bootcamp, which includes curriculum development, certification, facilitation, logistics, onsite execution, and follow-up.

• Integrate pre-work, bootcamp, role onboarding, manager reinforcement, field application, and post-bootcamp ramp.

• Set learning objectives, role expectations, certifications, readiness checkpoints, and measures of success.

• Provide managers with reinforcement plans, coaching resources, and visibility into the readiness of new hires.

• Collaborate with Sales, RevOps, Product Marketing, Enablement, People, managers, and subject matter experts.

• Develop participant guides, learning materials, resource hubs, facilitator plans, communications, and repeatable playbooks.

• Assess onboarding effectiveness through certification, readiness, feedback, ramp performance, and time to productivity.

• Leverage quantitative and qualitative data to enhance onboarding processes.

• Build scalable systems for cohort planning, communications, registration, scheduling, completion tracking, reporting, and operations.

• Oversee bootcamp and onboarding event experiences, including speakers, travel, lodging, meals, venues, vendors, and onsite logistics.

• Tailor content and support for various roles, segments, and regions.

⛳️ Requirements

• 5+ years of experience in sales enablement, onboarding facilitation, learning and development, program management, event/program operations, or a related field.

• Proven experience in managing recurring, multi-day onboarding, bootcamp, academy, training, or enablement programs from planning to onsite execution.

• Exceptional program management abilities overseeing multiple work streams, stakeholders, vendors, timelines, dependencies, and deadlines.

• Strong operational and logistical expertise in coordinating travel, hotels, venues, catering, events, speakers, communications, calendars, and onsite experiences.

• Meticulous attention to detail with an ability to foresee potential issues.

• Experience supporting a high-growth B2B sales or GTM organization.

• Understanding of GTM roles such as SDRs, AEs, SEs, Customer Success, and sales managers.

• Capability to translate complex business, product, and sales concepts into clear and practical learning experiences.

• Strong facilitation and communication skills.

• Experience collaborating with executives, senior leaders, and subject matter experts.

• Ability to establish structure, repeatability, and clear ownership in a fast-paced environment.

• Learner-first and experience-focused approach with an emphasis on business outcomes and speed to productivity.

• Proficient in using data and feedback to evaluate program effectiveness and implement rapid changes.

• Excellent written and verbal communication skills.

• Ability to work independently and make informed decisions.

• Regular travel to Chicago and approximately 20–30% travel required.

• Preferred experience in cybersecurity, SaaS, or technical products.

• Experience with LMS, enablement, sales productivity, event management, or learning technology platforms is advantageous.

• Experience developing programs across multiple geographic regions or distributed teams is a plus.

• Must be legally authorized to work in the United States.

🏝️ Benefits

• Equity package in the form of stock options for all full-time positions.

• Health, vision, and dental insurance for you and your family.

• Flexible vacation policy.

• Generous parental leave.

• Opportunities for growth and career development.

• An inclusive and collaborative culture.

• Remote and hybrid work models based on role and location.