Onboarding Operations Specialist

This is a fully remote position, open to applicants in Croatia.

📋 Description

• Oversee the onboarding process for new hires, emphasizing compliance and efficient documentation, which includes verifying and preparing employment packages.

• Take ownership of the complete employee onboarding lifecycle while meeting operational requirements to ensure a seamless experience.

• Respond to employee inquiries throughout the onboarding journey.

• Collaborate closely with the Mobility, Benefits, Lifecycle, and Payroll teams.

• Identify and implement improvements to enhance the onboarding experience.

• Manage and safeguard employee data, ensuring compliance with accuracy, security, and confidentiality standards.

• Contribute to reporting, audits, and projects focused on data integrity.

• Recognize and advocate for automation opportunities to optimize onboarding processes, enhancing efficiency and scalability.

• Report directly to the Manager of Onboarding Operations.

⛳️ Requirements

• Solid background in operational roles with a strong grasp of people operations; experience in employment and legal contracting is essential.

• Expertise in managing employment contracts and other legally binding documents, particularly within HR or people management contexts.

• Proven experience in dynamic, cross-functional environments, preferably within startups or rapidly expanding companies.

• Excellent command of written and spoken English at a business level.

• Strong attention to detail and clarity in both documentation and communication.

• Proficient in utilizing collaboration tools for effective asynchronous work.

• Capable of learning and adapting to new and evolving systems.

• Ability to work independently and collaboratively within a fast-paced, international remote team.

• Competence in managing multiple priorities while catering to global needs with flexible working hours.

• Familiarity with Notion, Slack, Zendesk, and Google Workspace (G-Suite) or similar platforms.

• Ability to organize, maintain, and update knowledge and content resources.

• Previous experience conducting employment verification checks.

🏝️ Benefits

• Work from anywhere.

• Flexible paid time off.

• Flexible working hours (we operate asynchronously).

• 16 weeks of paid parental leave.

• Budget allocated for co-working spaces, learning, and wellness (including gym memberships).

• Access to mental health support services.

• Stock options available.

• Home office budget and IT equipment provided.

• Emphasis on life-work balance and encouragement to prioritize yourself and your family.