Onboarding Operations Specialist – APAC

This is a fully remote position, open to applicants in Vietnam, +2 more countries.

📋 Description

• Enhance the onboarding experience for new employees of clients globally.

• Report directly to the Manager of Onboarding Operations.

• Oversee the onboarding process for new hires, ensuring compliance and smooth documentation.

• Verify and prepare employment packages for new employees.

• Take ownership of the complete employee onboarding lifecycle while fulfilling operational requirements.

• Address any employee inquiries throughout the onboarding journey.

• Collaborate with teams in Mobility, Benefits, Lifecycle, and Payroll.

• Enhance the onboarding experience by anticipating and adapting to evolving needs.

• Accurately, securely, and confidentially manage and maintain employee data.

• Contribute to reporting, audits, and initiatives focused on data integrity.

• Identify and promote automation opportunities to streamline the onboarding process, enhancing efficiency and scalability.

⛳️ Requirements

• Strong experience in operational roles.

• Comprehensive understanding of people operations, including experience with employment and legal contracting.

• Expertise in managing employment contracts and other legally binding documents, particularly in HR or people management.

• Experience in dynamic, cross-functional environments, preferably within startups or rapidly growing companies.

• High proficiency in English, both written and spoken, at a business level.

• Attention to detail and clarity in documentation and communication.

• Proficient in using collaboration tools for asynchronous work and adaptable to new systems.

• Capable of working independently and as part of a remote international team while managing multiple priorities.

• Willingness to work flexible hours to accommodate global requirements as necessary.

• Familiarity with Notion, Slack, Zendesk, and Google Workspace (G-Suite) or similar tools.

• Skilled in organizing, maintaining, and updating knowledge and content resources.

• Strong capabilities in automation and fluency in AI.

🏝️ Benefits

• Work from anywhere.

• Flexible paid time off.

• Flexible working hours (we operate asynchronously).

• 16 weeks of paid parental leave.

• Budget for co-working spaces, learning, and wellness, including gym memberships.

• Access to mental health support services.

• Stock options.

• Home office budget and IT equipment provided.