Onboarding Operations Specialist – APAC

This is a fully remote position, open to applicants in Thailand, +2 more countries.

📋 Description

• Oversee the onboarding process for new hires, emphasizing compliance and efficient documentation, including the verification and preparation of employment packages.

• Take ownership of the complete employee onboarding lifecycle while fulfilling operational requirements.

• Respond to employee inquiries throughout the onboarding journey.

• Collaborate with the Mobility, Benefits, Lifecycle, and Payroll teams.

• Identify and implement improvements to enhance the onboarding experience.

• Manage and safeguard employee data, ensuring accuracy, security, and compliance with confidentiality standards.

• Contribute to reporting, audit processes, and data integrity initiatives.

• Recognize and advocate for automation opportunities to optimize onboarding processes, boosting efficiency and scalability.

• Report directly to the Manager of Onboarding Operations.

⛳️ Requirements

• A robust background in operational roles, with a comprehensive understanding of people operations; experience in employment and legal contracting is essential.

• Expertise in managing employment contracts and similar legally binding documents, particularly in the HR or people management domain.

• Experience in dynamic, cross-functional environments, preferably within startups or high-growth organizations.

• High level of proficiency in both written and spoken English in a business context.

• Strong attention to detail and clarity in documentation and communication.

• Proficient in utilizing various collaboration tools for efficient asynchronous work.

• Capable of quickly learning and adapting to new and evolving systems.

• Able to work independently as well as part of a fast-paced, international remote team, managing multiple priorities effectively.

• Willing to accommodate flexible hours to meet global needs as necessary.

• Familiarity with Notion, Slack, Zendesk, and Google Workspace (G-Suite) or similar tools.

• Competent in organizing, maintaining, and updating knowledge and content resources.

• Strong skills in automation and AI capabilities, along with fluency in AI-related technologies.

🏝️ Benefits

• Work from anywhere.

• Flexible paid time off.

• Flexible working hours (we operate asynchronously).

• 16 weeks of paid parental leave.

• Budget for co-working spaces, learning, and wellness (including gym memberships).

• Mental health support services.

• Stock options.

• Home office budget and IT equipment.