Onboarding Operations Specialist – APAC

This is a fully remote position, open to applicants in Philippines, +2 more countries.

📋 Description

• Oversee the onboarding process for new team members, emphasizing compliance and ensuring smooth documentation, including the verification and preparation of employment packages.

• Take full ownership of the entire employee onboarding journey, fulfilling operational needs and addressing employee inquiries throughout the process.

• Collaborate effectively with the Mobility, Benefits, Lifecycle, and Payroll teams.

• Identify and implement improvements to enhance the onboarding experience.

• Manage and safeguard employee data, ensuring accuracy, security, and compliance with confidentiality standards.

• Contribute to reporting, audits, and projects focused on data integrity.

• Recognize and promote automation opportunities to optimize onboarding processes, enhancing efficiency and scalability.

• Report directly to the Manager of Onboarding Operations.

⛳️ Requirements

• Comprehensive experience in operational roles, with a strong grasp of people operations; experience in employment and legal contracting is essential.

• Expertise in managing employment contracts and similar legally binding documents, particularly within the HR or people management domain.

• Background in fast-paced, cross-functional environments, preferably within startups or high-growth companies.

• High proficiency in both written and spoken English at a business level.

• Strong attention to detail and clarity in documentation and communication.

• Proficient in utilizing various collaboration tools for effective asynchronous work.

• Capable of learning and adapting to new and evolving systems.

• Ability to work independently and as part of an international, fast-paced, remote team while managing multiple priorities.

• Willingness to embrace flexible hours to accommodate global needs as necessary.

• Familiar with Notion, Slack, Zendesk, Google Workspace (G-Suite), or similar platforms.

• Competent in organizing, maintaining, and updating knowledge and content resources.

• Strong skills in automation and AI, with fluency in AI concepts.

🏝️ Benefits

• Work from anywhere.

• Flexible paid time off.

• Flexible working hours (we operate asynchronously).

• 16 weeks of paid parental leave.

• Budget allocated for co-working spaces, learning, and wellness (including gym memberships).

• Mental health support services.

• Stock options.

• Home office budget and IT equipment.