Onboarding Operations Specialist – APAC

This is a fully remote position, open to applicants in Malaysia, +3 more countries.

📋 Description

• Oversee the onboarding process for new hires with an emphasis on compliance and efficient documentation.

• Confirm and assemble employment packages.

• Take ownership of the complete employee onboarding lifecycle while fulfilling operational requirements.

• Address inquiries from employees throughout the onboarding journey.

• Collaborate with teams in Mobility, Benefits, Lifecycle, and Payroll.

• Pursue and implement enhancements to the onboarding experience.

• Manage and uphold employee data, ensuring accuracy, security, and confidentiality compliance.

• Contribute to reporting, audits, and data integrity initiatives.

• Identify and advocate for automation opportunities to enhance onboarding efficiency and scalability.

• Report directly to the Manager of Onboarding Operations.

⛳️ Requirements

• Strong experience in operational roles with a comprehensive understanding of people operations; expertise in employment and legal contracting is essential.

• Proficient in managing employment contracts and other legally binding documents, particularly in HR or people management contexts.

• Proven ability to thrive in dynamic, cross-functional environments, preferably within startups or rapidly growing companies.

• Excellent collaboration, ownership, independent working capabilities, and a proactive approach to seeking support.

• High proficiency in both written and spoken English at a business level.

• Strong attention to detail and clarity in documentation and communications.

• Competent in using collaboration tools for asynchronous work and adaptable to evolving systems.

• Ability to work independently and as part of a fast-paced, international remote team while managing multiple priorities.

• Willingness to maintain flexible hours to accommodate global requirements as needed.

• Familiarity with Notion, Slack, Zendesk, Google Workspace (G-Suite), or similar platforms.

• Proficient in organizing, maintaining, and updating knowledge and content resources.

• Strong skills in automation and AI capabilities, with fluency in AI concepts.

• Submit application and CV in English.

🏝️ Benefits

• Work from anywhere.

• Flexible paid time off.

• Flexible working hours (we work asynchronously).

• 16 weeks of paid parental leave.

• Budget allocated for co-working spaces, learning, and wellness (including gym memberships).

• Access to mental health support services.

• Stock options available.

• Home office budget and IT equipment provided.

• Emphasis on life-work balance.

• Employee resource groups (Women, Disability, Queer, Minorities in Tech).

• Interview accommodations available upon request.