Omnichannel E-Commerce Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Formulate a well-informed perspective on the requirements for advancing sustainable omnichannel growth across Walmart and Club accounts.

• Identify, nurture, and advocate for areas of opportunity and growth by proposing actionable recommendations.

• Enhance business operations and performance across various omnichannel digital platforms and fulfillment methods.

• Employ tools and data sources to pinpoint item-level opportunities, analyze performance drivers, and convert insights into actionable strategies.

• Propel digital shelf excellence by focusing on content, search, assortment, availability, transactability, ratings and reviews, and conversion rates.

• Create and deliver business reviews and strategic recommendations directly to retailer clients.

• Integrate paid and organic strategies, comprehend media performance and ROI, and boost the effectiveness of digital investments.

• Utilize AI, LLMs, automation, and cutting-edge digital capabilities to discover opportunities and enhance decision-making processes.

• Conduct data analytics, optimize digital content, perform troubleshooting, develop profitability models, optimize supply chains and assortments, strategize digital marketing, manage third-party sellers, analyze retail media, benchmark competitors, execute AI-enabled analysis, and develop Test & Learn initiatives.

• Collaborate with the Omnichannel Team Lead, Connected Commerce team, Sales team, Sales Strategy team, Retail Media, Brand, Content, Supply Chain, and other stakeholders.

⛳️ Requirements

• Bachelor's degree in a relevant field.

• Over 5 years of experience in omnichannel/eCommerce sales or traditional sales and marketing.

• Willingness to travel approximately 15% of the time.

• Familiarity with eCommerce retail fundamentals, traffic and conversion drivers, search mechanisms, the consumer's purchasing journey, and omnichannel customer models and fulfillment techniques.

• Strong data analysis, problem-solving, and presentation skills are essential.

• Proficiency in Excel and PowerPoint is mandatory.

• Strong strategic thinking capabilities with the ability to relate digital performance to overarching omnichannel, retailer, brand, and commercial goals.

• Ability to autonomously identify opportunities and lead projects from conception to execution with minimal supervision.

• A blend of creativity, persistence, urgency, and a hands-on approach.

• Exceptional skills in cross-functional influence and collaboration.

• Excellent communication and storytelling abilities, with confidence in presenting recommendations to clients, senior leadership, and cross-functional teams.

• Familiarity with retail media fundamentals, including paid search, campaign strategy, budget allocation, performance measurement, and ROI, is preferred.

• Knowledge of retailer and eCommerce analytics platforms such as Walmart Scintilla, Walmart Connect, MAP, Skai, Stackline, Profitero, and Retail Link.

🏝️ Benefits

• Flexible remote work arrangement.

• Occasional participation in in-person meetings as business requirements dictate.

• Equal Opportunity Employer/Veterans/Individuals with Disabilities.