Offshore/Onshore Field Service Technician

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Deliver technical support both on-site and remotely for ABB Medium Voltage drives and systems.

• Address site work requests, phone inquiries, and emails related to installation, commissioning, troubleshooting, preventive maintenance, and programming.

• Carry out installation, commissioning, troubleshooting, preventive maintenance, and repairs of ABB Low Voltage and Medium Voltage Variable Frequency Drives for both land-based and offshore wind applications.

• Collaborate with associated groups to meet objectives and ensure customer satisfaction.

• Prepare spare parts, testing tools and equipment, and fulfill necessary documentation.

• Discover new service business opportunities in partnership with customers and ABB teams.

• Report directly to the Service Manager.

• Complete work efficiently and within deadlines.

⛳️ Requirements

• An Associate degree with 7 years of relevant experience, or a High school diploma/GED with 9 years of relevant experience, or equivalent military education/experience is required.

• A Bachelor’s degree in engineering or a technical field with 5 years of relevant experience is highly preferred.

• Proficient knowledge of LV and/or MV Drives, power electronics, motor drives, AC/DC converters, computer network communication protocols, and operational theory.

• Willingness to travel up to 80% of the time.

• Readiness to work 12+ hour shifts on short notice for extended periods.

• Availability for a travel rotation spanning seven days and up to 21 days.

🏝️ Benefits

• Option to choose between two medical plan alternatives: a PPO plan known as the Copay Plan or a High Deductible Health Plan (with a Health Savings Account) referred to as the High Deductible Plan.

• Selection between two dental plan options: Core and Core Plus.

• Vision coverage.

• Company-sponsored life insurance equivalent to 2X base pay.

• Company-paid Accidental Death & Dismemberment (AD&D) at 1X base pay.

• Voluntary life and AD&D insurance – fully paid by the employee up to specified maximums.

• Company-funded Short Term Disability coverage for up to 26 weeks.

• Company-covered Long Term Disability providing 60% of pay, with an option to “buy-up” to 66 2/3% of pay.

• Supplemental benefits available, fully paid by the employee (including accident insurance, hospital indemnity, critical illness, and pet insurance).

• Paid Parental Leave.

• Employee Assistance Program.

• Health Advocate support resources for mental/behavioral health, general health navigation, virtual health, and infertility/adoption assistance.

• Employee discount program.

• 401k Savings Plan with Company Contributions.

• Employee Stock Acquisition Plan (ESAP).

• 11 paid holidays.

• Vacation time based on years of service for hourly and non-exempt roles.