Office Manager – Multi-Site Operations

This is a fully remote position, open to applicants in District of Columbia, +2 more states.

📋 Description

• Oversee daily operations for two office locations situated in Washington, DC, and Louisville, KY.

• Create and uphold office procedures, workplace standards, and operational guidelines.

• Evaluate office operations and implement enhancements for efficiency and employee experience.

• Act as the main escalation point for issues related to the office.

• Develop operational documentation, workplace procedures, and business continuity strategies.

• Manage facility maintenance, repairs, upgrades, and preventative maintenance efforts.

• Coordinate with landlords, property management companies, and building operations teams.

• Oversee office relocations, space planning, workstation modifications, and workplace improvement initiatives.

• Collaborate with IT to support workplace technology and office systems.

• Supervise office hospitality, conference room usage, visitor management, and employee amenities.

• Administer facility access, office security, badge management, access permissions, and visitor protocols.

• Organize onsite meetings and events, ensuring facility readiness, vendor coordination, room setup, and day-of support.

• Lead office operations staff, including onboarding, training, coaching, performance evaluation, and employee growth.

• Assign, prioritize, and oversee operational tasks.

• Manage vendors, service providers, contractors, workplace partners, service agreements, and vendor performance.

• Coordinate the procurement of office supplies, furniture, equipment, and workplace services.

• Review invoices, manage vendor expenses, and assist with budget administration.

• Support office operating budgets, track expenses, monitor spending, and identify cost-saving opportunities.

• Prepare operational reports and workplace metrics for leadership assessment.

• Collaborate with departmental leaders and cross-functional teams to address workplace requirements.

• Communicate updates regarding the office, operational changes, and workplace initiatives.

• Assist with executive visits, board meetings, and significant organizational activities.

• Manage onboarding and offboarding processes related to workplace access and resources.

• Ensure workplace safety, emergency preparedness, security protocols, policy compliance, and adherence to building regulations.

⛳️ Requirements

• Over 7 years of experience in office management, workplace operations, facilities management, business operations, or a similar field.

• At least 3 years of experience in managing staff, teams, or cross-functional workplace operations.

• Proven experience in supporting multiple office locations.

• Preferred experience in supporting hybrid and distributed work environments.

• Demonstrated expertise in managing workplace technology and office systems, including conference room technology, audiovisual tools, printers, and other workplace infrastructure.

• Proven experience in overseeing multiple office locations.

• Experience in managing budgets, vendors, contracts, and workplace projects.

• Capability to lead workplace initiatives and operational projects from planning through execution.

• Ability to guide organizational and workplace changes while ensuring operational continuity and a positive employee experience.

• Proven ability to manage and prioritize competing deadlines and multiple initiatives simultaneously.

• Strong skills in organization, project management, and problem-solving.

• Excellent written, verbal, and interpersonal communication abilities.

• Proficiency in Microsoft 365 and workplace management technologies.

• Demonstrated leadership, relationship management, problem-solving capabilities, and influencing skills across diverse stakeholder groups.

• Preferred experience supporting executive-level stakeholders.

• Knowledge of workplace safety, emergency preparedness, and business continuity planning is preferred.

• Bachelor's degree in Business Administration, Operations Management, Hospitality, Facilities Management, or a related discipline is preferred.

• Certifications such as Facilities Management Professional (FMP), Certified Facility Manager (CFM), Project Management Professional (PMP), or related credentials are preferred.

• Willingness to travel up to 25% of the time.

🏝️ Benefits

• Medical, dental, and vision coverage.

• 401(k) plan with company contributions and matching.

• Paid parental leave.

• Tuition assistance.

• Generous paid time off.

• Support for professional growth.

• Fully remote work environment.