Nurse Care Manager

This is a fully remote position, open to applicants in Idaho, +2 more states.

📋 Description

• Act as an advocate and navigator for patients within the healthcare system.

• Assess provider notes, discharge summaries, and clinical documents to deliver tailored patient education.

• Carry out follow-up calls after emergency room visits and hospital stays, educating patients on alternative access points.

• Conduct medication and allergy reconciliations while promoting adherence to prescribed medications.

• Identify and assist high-risk patients through proactive outreach and care coordination.

• Relay clinical updates to primary care providers and ensure timely scheduling of follow-up appointments.

• Facilitate continuity of care among inpatient, outpatient, specialty, and post-acute settings.

• Work in collaboration with interdisciplinary care teams to recognize barriers and enhance care delivery.

• Engage in quality and population health initiatives such as medication adherence, statin monitoring, high-cost care management, ED utilization reduction, advance care planning, and readmission reduction.

• Review daily reports and EHR alerts for necessary outreach and follow-up actions.

• Keep thorough and compliant EHR documentation of patient interactions and care coordination efforts.

• Manage medical record requests and documentation requirements.

• Analyze care processes and assist in creating workflows, tools, and procedures.

• Take part in improvement initiatives, collaborative partnerships, and payer-aligned programs.

• Aid in the onboarding and mentoring of clinical team members as deemed appropriate.

• Accurately complete assigned EHR tasks within designated timeframes.

• Ensure compliance with licensure, continuing education, certifications, and competencies.

• Follow HIPAA, privacy, security, and organizational standards.

• Perform additional duties as assigned.

⛳️ Requirements

• Associate Degree in Nursing (ADN) or Bachelor of Science in Nursing (BSN).

• Minimum of three years of clinical experience in ambulatory care, care coordination, transitional care, or discharge planning.

• Expertise in EHR documentation.

• Background in collaborating with multidisciplinary care teams.

• Active RN license in good standing in Oregon, Washington, and/or Idaho; willingness to obtain additional licensure in Praxis states as required.

• Valid driver’s license and dependable transportation if travel between sites is necessary.

• Understanding of medical terminology, vital sign collection, and basic clinical procedures.

• Proficiency in EHR systems and Microsoft Office 365 applications, including SharePoint.

• Capability to multitask, prioritize, and maintain attention to detail.

• Ability to work independently as well as collaboratively in a team environment.

• Commitment to maintaining patient confidentiality and professionalism.

• Capacity to remain seated for long periods, utilize computers and multiple monitors, communicate effectively, and occasionally lift up to 20 pounds.

🏝️ Benefits

• Remote work opportunity for residents of Oregon, Washington, and Idaho.

• Full-time scheduling options: Monday–Friday, with 8-hour shifts or four 9-hour shifts per week.

• Opportunity for a Hepatitis-B vaccination series for employees performing duties with potential exposure to blood, body fluids, and/or tissues.