Nurse Care Manager

This is a fully remote position, open to applicants in New York, +1 more state.

📋 Description

• Oversee patients' specialized requirements based on their health conditions and/or recent healthcare usage.

• Take responsibility for assigned patients suffering from complex chronic illnesses, serious health issues, advanced frailty, or recent healthcare interactions.

• Assess patient needs through standardized evaluations and workflows.

• Create thorough nursing care plans collaboratively with patients and healthcare providers.

• Facilitate care coordination with Honest clinicians, network providers, contracted vendors, and community services.

• Establish compassionate relationships with patients and their families.

• Work alongside physicians, advanced practice providers, specialists, and multidisciplinary teams on case management strategies.

• Manage access to healthcare services across various providers and disciplines.

• Track care and identify cost-effective measures and alternative levels of care.

• Oversee patient admissions and discharges from hospitals and skilled nursing facilities.

• Foster relationships with hospitals, skilled nursing facilities (SNFs), home health agencies, and durable medical equipment (DME) vendors.

• Review and adjust nursing care plans based on quality and cost factors.

• Ensure continuity of care through effective transfers, discharge planning, and authorizations.

• Advocate for and provide education to patients and families.

• Design and implement personalized disease-state education plans.

• Address social determinants of health, including transportation, housing, and food resources.

• Engage in the collection and analysis of clinical outcomes and customer satisfaction data.

• Maintain precise patient care documentation.

• Participate in huddles, interdisciplinary team meetings, and patient case discussions.

• Represent Honest Health to patients, families, and the broader community.

• Carry out other related duties as assigned.

⛳️ Requirements

• Must hold a license in the state(s) where the position is located: New York and/or Michigan.

• Must have reliable access to high-speed internet.

• An active Registered Nurse license is required in Michigan and/or New York.

• Willingness and ability to obtain additional state nursing licenses as business needs arise.

• Experience in engaging patients virtually through phone, text, video, and other technologies is mandatory.

• Prior experience with electronic health records or health registries is required.

• Proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook is essential.

• A Bachelor’s of Science in Nursing is preferred.

• Certification as a Case Manager (CCM) is preferred.

• A minimum of 3 years of clinical practice experience is highly preferred.

• Previous case management experience with a senior population is preferred.

• Experience in disease management and/or working in a physician's office is highly preferred.

• Familiarity with PowerPoint is preferred.

🏝️ Benefits

• Short-term incentives for eligible positions.

• Comprehensive benefits package available.

• Reimbursement for necessary fees for additional state nursing licenses.

• Reasonable accommodations provided for applicants with disabilities.