Norwegian-Speaking Customer Support Specialist

This is a fully remote position, open to applicants in Greece.

📋 Description

• Assist customers who speak Norwegian through phone, chat, and email.

• Provide support for account management, subscriptions, orders, payments, and technical troubleshooting.

• Deliver empathetic and high-quality solutions for renowned global brands.

• Accurately document customer interactions in standard CRM systems.

• Escalate complex cases as necessary.

• Engage in paid training and continuous skill enhancement.

⛳️ Requirements

• Native or C1 level proficiency in Norwegian, both written and spoken.

• B2/intermediate level of English for training and use of internal tools.

• Strong computer literacy.

• Ability to navigate multiple digital tools concurrently with ease.

• Excellent communication skills.

• A customer-first approach.

• Strong problem-solving capabilities.

• No previous experience is required for most positions; comprehensive training will be provided.

• Capacity to work either on-site or remotely in Greece.

• Must be available for an initial 8-month contract.

🏝️ Benefits

• Comprehensive relocation assistance for candidates relocating from abroad or accepting remote roles.

• Monthly performance bonus: up to €200 or 20% of gross monthly salary.

• Transportation bonus: up to €100/month for on-site roles.

• Retention bonuses upon completion of training, and after 6 and 12 months (for selected teams).

• Fully paid training lasting up to 4 weeks.

• Ongoing skill development opportunities.

• Options for both full-time and part-time schedules.

• Potential for contract extension.