Norwegian-Speaking Customer Support Specialist

This is a fully remote position, open to applicants in Greece.

📋 Description

• Support Norwegian-speaking customers through phone, chat, and email channels.

• Manage accounts, subscriptions, orders, payments, and provide technical assistance.

• Deliver empathetic and high-quality solutions for prominent global brands.

• Accurately record customer interactions in standard CRM systems.

• Refer complex cases to the appropriate team when necessary.

• Participate in paid training and continuous skill enhancement programs.

⛳️ Requirements

• Proficient in Norwegian at a native or C1 level, both written and spoken.

• Intermediate English (B2) required for training and usage of internal tools.

• Strong computer skills are essential.

• Ability to navigate multiple digital tools at once comfortably.

• Excellent communication skills.

• A customer-first approach to service.

• Capable of problem-solving.

• No prior experience is necessary for most positions; comprehensive training will be provided.

• Candidates must reside in Athens, Thessaloniki, or Chania (Crete), Greece, or be able to work remotely from Greece.

🏝️ Benefits

• Comprehensive relocation support for candidates relocating from abroad or opting for remote positions.

• Monthly performance bonuses of up to €200 or 20% of gross monthly salary.

• Transportation reimbursement of up to €100/month for on-site roles.

• Retention bonuses available after training completion, and at the 6-month and 12-month marks (for select teams).

• Fully paid training lasting up to 4 weeks.

• Ongoing opportunities for skill development.

• Options for both full-time and part-time employment.

• Potential for contract extension.