Neuroscience Territory Account Specialist

This is a fully remote position, open to applicants in Mississippi, +1 more state.

📋 Description

• Lead customized account experiences for Health Care Providers and significant accounts.

• Serve as the main point of contact for clients.

• Foster meaningful relationships with customers and pinpoint shared objectives.

• Facilitate solutions that connect clients to Novartis resources aimed at enhancing patient outcomes.

• Balance the generation of demand with strategic engagement of accounts.

• Address and resolve account challenges with personalized solutions.

• Develop strategic territory plans that bolster product demand and promote patient outcomes.

• Collaborate with territory teammates, field teams, and colleagues from the home office.

• Assess market knowledge, competitive environments, and cross-functional dynamics.

• Leverage territory data and market trends to extract local insights and support pull-through initiatives.

• Lead customer interactions both virtually and in-person.

• Organize planning sessions with stakeholders to address complex issues.

• Provide real-time access support and work in conjunction with Patient Specialty Services.

• Employ digital tools and omni-channel strategies for both virtual and face-to-face customer outreach.

⛳️ Requirements

• Bachelor’s degree from an accredited 4-year college or university is mandatory.

• Experience in pharmaceutical, biotech, healthcare, or equivalent industries with large, geographically diverse sales teams within the past 5 years; candidates from medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also encouraged to apply.

• A demonstrated history of achieving high performance consistently.

• Experience in navigating and successfully selling to large accounts and key clients.

• Analytical skills to seek, prioritize, and utilize relevant information to address customer challenges.

• Ethical leadership skills and the ability to promote ethical conduct and adherence to corporate policies and regulations.

• Candidates must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory boundary.

• Willingness to travel 60–80% across a broad geographic area.

• Capability to drive and/or fly within the territory.

• A fully valid and unrestricted driver's license is required.

• Associate level: recently separated from the US Military with over 4 years of military service in a leadership role or limited prior sales experience.

• Territory Account Specialist: a minimum of 2 years’ experience in a relevant sector or similarly complex sales role in the last 5 years.

• Senior Territory Account Specialist: at least 5 years’ experience in a relevant sector or similarly complex sales role in the last 5 years.

• Executive Territory Account Specialist: a minimum of 10 years’ experience in a relevant sector or similarly complex sales role in the last 5 years.

• Ability to work collaboratively across functions within a matrix environment and communicate clinical product information effectively.

• Customer-facing employees must adhere to relevant customer credentialing guidelines, which may necessitate vaccination.

• Required to successfully complete initial training, which includes home study of up to 8 hours per day and 40 hours per week.

🏝️ Benefits

• Performance-based cash incentive.

• Eligibility for consideration of annual equity awards, depending on role level.

• Health benefits.

• Life insurance benefits.

• Disability coverage.

• 401(k) plan with company contributions and matching.

• Vacation time.

• Personal days.

• Paid holidays.

• Additional leave options.

• Reasonable accommodations for individuals with disabilities.