Network Engineer III

This is a fully remote position, open to applicants in Alabama, +6 more states.

📋 Description

• Act as a Tier III escalation point for intricate network, wireless, WAN, voice, and telecommunications issues.

• Spearhead medium-to-large infrastructure implementations, technology upgrades, network modernization initiatives, and operational enhancement projects.

• Design, configure, deploy, monitor, and troubleshoot Cisco routers, switches, wireless platforms, SD-WAN components, and associated network services.

• Provide support for enterprise WAN, LAN, wireless, voice, Genesys Cloud connectivity, and carrier transport services across an extensive branch and corporate network.

• Collaborate with Information Security and infrastructure teams on network segmentation, access control, secure connectivity, and defense-in-depth architecture.

• Assist with PCI segmentation initiatives and ensure compliance with financial services regulatory and security standards.

• Engage in incident response, root cause analysis, problem management, and corrective action planning for critical service interruptions.

• Adhere to enterprise change management processes and participate in scheduled maintenance activities.

• Offer technical guidance, mentoring, and knowledge transfer to junior engineers and operational support teams.

• Develop and maintain technical documentation, network diagrams, standards, implementation plans, and operational procedures.

• Liaise with telecom carriers, technology vendors, and internal stakeholders to resolve issues and deliver network services.

• Assume responsibility for tasks and challenges encountered in the designated role.

⛳️ Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent relevant experience.

• A minimum of eight (8) years of experience in enterprise networking and/or telecommunications.

• CCNP Enterprise or equivalent certification is preferred.

• CCIE certification is highly desirable.

• Proficiency with Cisco SD-WAN, Cisco ISE, Catalyst Center, and enterprise wireless platforms.

• Experience supporting network infrastructure in the financial services sector or other regulated industries.

• Familiarity with Network Segmentation, PCI DSS, NIST Cybersecurity Framework, FFIEC guidance, GLBA, or similar regulatory/security frameworks.

• Experience in network automation utilizing Python, PowerShell, REST APIs, Ansible, or similar tools.

• Background in supporting large multi-site enterprise networks, including branch, corporate, data center, and contact center connectivity.

• Experience with voice, unified communications, telecom carrier management, or Genesys Cloud support.

• Effective communication skills in person, via phone, and through electronic channels.

• Ability to frequently use a computer, including typing and maintaining focus on a monitor.

• Capability to sit, walk, and/or stand for extended periods.

• Ability to bend and reach.

🏝️ Benefits

• Reasonable accommodations may be provided to assist individuals with disabilities in performing essential functions.

• A secure and distraction-free remote or hybrid work environment is required.

• A reliable internet connection (cable or fiber preferred) is necessary for remote or hybrid positions.