NetSuite Systems Administrator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Administer and configure NetSuite and simPRO on a daily basis.

• Set up and manage NetSuite forms, fields, SuiteFlow workflows, saved searches, SuiteAnalytics, approvals, templates, and alerts.

• Configure and maintain the simPRO system settings, cost centres, catalogs, prebuilds, forms, templates, and automations.

• Implement approved item-master, pricing, and costing requirements, including field setup, upload templates, and data mapping.

• Test configuration changes and vendor releases in a sandbox prior to production deployment.

• Oversee production releases with regression checks, change documentation, business impact communication, and rollback planning.

• Provide first-line technical support, triage requests, resolve administrative issues, and escalate complex tasks.

• Monitor support activities through JIRA reporting and identify opportunities for system improvement.

• Supervise NetSuite and simPRO integrations, diagnose failures, resolve data or configuration issues, and coordinate complex changes.

• Maintain and document the NetSuite API and develop minor internal NetSuite scripts or integrations.

• Track and report on integration health and processing outcomes.

• Create and manage saved searches, operational reports, and dashboards.

• Investigate and rectify data quality issues in NetSuite and simPRO.

• Advise teams on system capabilities, constraints, dependencies, and downstream impacts.

• Evaluate technical feasibility and the impact of operational or process changes.

• Provide technical input for architecture and improvement initiatives.

• Scope and coordinate prioritization, scheduling, or escalation of larger technical requests.

• Configure roles, permissions, access controls, and segregation of duties requirements.

• Conduct access reviews to identify excessive, inappropriate, or conflicting permissions.

• Manage relationships, support, escalations, contracts, and retainers with vendors and implementation or integration partners.

• Document system configuration, technical setups, integration behavior, API requirements, and technical resolutions.

• Maintain accessible documentation and support onboarding and knowledge transfer.

⛳️ Requirements

• Minimum of 4 years of hands-on NetSuite Administration experience.

• Relevant experience in roles such as NetSuite Administrator, ERP Systems, Business Systems Administrator, Applications Administrator, or NetSuite Technical Consultant.

• Experience in System Configuration and ongoing support.

• Skills in Integrations and Troubleshooting.

• Experience with reporting, saved searches, role permissions, and access management.

• Strong practical systems administration skills: Capable of advising on system functionality, technical options, and the impact of proposed changes.

• Provides support and advice on system changes.

• Any certifications related to NetSuite are advantageous.

• Experience using simPRO is also advantageous.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and training.

• Comprehensive health and wellness benefits.

• Flexible working hours and potential remote work options.

• Collaborative and innovative work environment.