NDIS Admin – Compliance Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Provide high-level executive support to the Founder/CEO and Program Director.

• Establish, integrate, and oversee workflows across ShiftCare, Employment Hero, Xero, Microsoft 365, Canva, and Snap forms.

• Identify opportunities for process enhancement, automate manual data entry tasks, and apply effective AI and technology solutions.

• Manage employee onboarding processes, HR administration, personnel records, timesheets, and scheduling.

• Utilize the SCHADS Award to ensure accurate payroll management.

• Supervise PRODA, NDIS claims, worker screening, incident reporting, restrictive practices, and audit documentation.

• Handle routine bookkeeping tasks, including Xero management, invoicing, bank reconciliations, and payroll-related financial duties.

• Maintain organization, compliance, and smooth operation of the NDIS disability services business.

• Anticipate the needs of leadership, identify workflow inefficiencies, independently resolve issues, and take responsibility for deliverables.

⛳️ Requirements

• Candidate must be based in the Philippines.

• At least 3 years of full-time experience in NDIS administration, compliance frameworks, and using the PRODA portal.

• Demonstrated experience as a Senior Administrator or Executive Assistant supporting founders, small business owners, or leadership teams.

• High-level expertise in ShiftCare, Employment Hero, and Xero, encompassing backend setup, configuration, and optimization.

• Strong practical understanding of Australian HR and payroll principles, including the interpretation and application of the SCHADS Award.

• Practical experience in financial administration, such as payroll processing, invoicing, and bank reconciliations.

• Proven ability to streamline workflows, implement automations, and utilize AI tools effectively.

• Advanced skills in Microsoft 365 applications, including Outlook, Teams, Excel, Word, and PowerPoint.

• Hands-on design experience using Canva.

• Exceptional written and spoken English skills.

• Keen attention to detail in data entry, compliance, and communication tasks.

• Must disclose any ongoing roles or client work.

• Must complete and maintain mandatory NDIS background checks and worker screening.

• Reliable high-speed internet connection is required.

• Must possess secure, professional-grade equipment, including a modern laptop and smartphone.

• Full commitment to the role, with 40 hours per week dedicated solely to this position, without other employment, client work, or ongoing commitments.

• Absolute confidentiality regarding the business and its participants is essential.

• Must refrain from disclosing, listing, or reflecting the role or engagement on LinkedIn or other public social media platforms.

• Must have a solid understanding of the NDIS Price Guide and be able to communicate effectively with self-managed, plan-managed, and agency-managed funding.

🏝️ Benefits

• Work 100% remotely from home.

• Enjoy flexible time management as an independent contractor.

• Work-life balance is prioritized and respected.

• Opportunity for substantial ownership and a genuine impact on operations.