Compliance Intern

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Provide advisory support on compliance matters to business partners regarding consumer finance and payments regulations; document guidance, decisions, and follow-up actions.

• Assist in the intake, monitoring, and completion of Compliance Operations & Advisory tasks utilizing established workflows and evidence standards.

• Conduct second-line oversight reviews of complaint handling for higher-risk channels and contribute to the analysis of complaint trends and root causes.

• Aid in issues management governance by maintaining issue/action logs, verifying remediation plans and evidence, and tracking progress to closure.

• Engage in change management oversight by evaluating initiatives for compliance impacts, control readiness, and necessary approvals/escalations.

• Perform pre-use compliance assessments of marketing and customer communications; identify necessary disclosures and risks such as UDAAP and fair lending, and document findings.

• Support compliance assessments for product development regarding new products and significant initiatives; coordinate inputs, maintain risk/control documentation, and track launch conditions.

• Assist in third-party compliance activities for customer-facing vendors, including due diligence documentation, tracking contract requirements, and ongoing monitoring.

• Prepare written memoranda and governance-ready summaries for leadership and partner reporting.

• Help in compiling and delivering information for regulatory reviews, examinations, audits, and other supervisory events.

• Support various additional compliance-related initiatives and projects as assigned.

⛳️ Requirements

• Self-driven, adaptable, and capable of working both independently and as part of a team.

• Strong understanding of regulatory frameworks, laws, and compliance requirements relevant to consumer financial products and services.

• Experience in compliance operations/advisory, risk management, quality assurance, or other control/oversight functions (planning, documentation, analysis, and reporting).

• Excellent written communication abilities with the capability to produce clear documentation, memos, and evidence packages.

• Strong project management and organizational skills, with the ability to effectively prioritize across multiple workstreams.

• Analytical thinker with sound judgment and a proactive approach; able to recommend practical solutions that reduce risk and enhance controls.

• Outstanding interpersonal and communication skills, capable of engaging with stakeholders at all levels and providing effective challenges while recommending practical solutions to mitigate risk and improve controls.

• High integrity, sound ethical judgment, and the confidence to escalate concerns when necessary.

• A BS/BA degree or higher in accounting, finance, business administration, legal studies, information systems, or a related field.

• At least 1 year of professional experience in consumer finance, fintech, banking, or another regulated environment is preferred.

• Experience in supporting complaint management oversight, issues management, change management, marketing review, product compliance assessments, or third-party oversight is highly desirable.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance plans.

• Generous paid time off and holiday schedule.

• Opportunities for professional development and career advancement.

• Flexible work arrangements to promote work-life balance.