This is a fully remote position, open to applicants in United Kingdom.

• Assist clients during the onboarding process with a positive, client-focused approach.

• Inspire clients to reach their health goals while ensuring that screening is conducted to high standards.

• Direct clients towards the most suitable health intervention pathways.

• Utilize the case management system to accurately document referral details and provide timely case updates.

• Address information inquiries from clients, partner organizations, and the public.

• Collaborate with colleagues across Thrive Tribe services on new initiatives and service enhancements.

• Adhere to Information Governance and Clinical Governance laws, requirements, and best practices.

• Help foster Thrive Tribe’s organizational ethos and integrate its values throughout services.

• Exceptional customer service and communication abilities.

• Compassionate and caring disposition.

• Experience in assisting clients to adopt healthy lifestyle choices is a plus.

• Willingness to offer flexibility regarding work schedules.

• Availability to work 30 hours per week, including Friday evenings until 8:00 pm.

• Flexibility in daytime and evening hours.

• Potential Saturday shifts during busy periods.

• Legal right to work in the UK.

• Submission of CV and cover letter is necessary for the application.

• Regular team events and activities, such as ThriveFest and the annual Challenge Weekend.

• Flexible working arrangements.

• Customized health and wellness support, including access to life coaching.

• Rewards portal providing discounts on shops, restaurants, and leisure activities.

• Enhanced parental leave.

• 23 days of holiday (pro rata for part-time hours), increasing annually up to a maximum of 29 days, plus Bank Holidays.

• A day off to align with our values.

• Online counseling services available.

• Opportunities for physical activities with colleagues.

• Learning and development opportunities, including chances to expand skills, lead projects, and advance in your career.

• Regular discussions regarding career progression.

• Peer reflection platform for colleague recognition.

• Support from the Employee Experience team.

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