National Program Director – Community Health Centers

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Take ownership of and implement Labcorp’s nationwide strategy and value proposition for Community Health Centers, HCCNs, and Primary Care Associations.

• Establish and manage strategic alliances with national HCCNs.

• Oversee the development of member Best Practices and Toolkit within the NACHC Strategic Alliance team.

• Standardize and expand CHC services and programs across various operating divisions.

• Spearhead the development and commercialization of products, programs, and solutions aimed at enhancing UDS and VBC quality metrics, operational efficiency, and patient outcomes.

• Formulate CHC pricing strategies and methodologies for uninsured individuals and flat-rate programs.

• Integrate CHC requirements into specialty testing and value-based care initiatives.

• Collaborate with the Diagnostic Assistant, Insight Analytics, and data teams to improve customer offerings and increase utilization.

• Work alongside divisional sales and leadership to foster CHC growth and retention.

• Lead cross-functional teams in the launch and expansion of new programs and solutions.

• Act as a subject matter expert during customer presentations, leadership discussions, and sales strategies.

• Develop a centralized capability for responding to CHC RFPs and assist in Primary Care Association engagement and value-based care contracting.

• Drive sales communications, training, tools, and support resources.

• Lead targeted campaigns and sales enablement initiatives.

• Utilize laboratory data for UDS quality metrics, care-gap initiatives, population health programs, and performance in value-based care.

• Manage Salesforce account hierarchy and data governance related to CHCs.

• Facilitate customer-facing communications with Marketing, which includes sales materials, campaigns, thought leadership, and strategies for CHC conferences.

• Monitor CHC segment performance through metrics such as revenue, accession volume, and customer analytics.

• Present strategic updates, KPIs, and market insights to senior leadership.

• Engage in business reviews with divisional and national commercial leadership.

• Support commercial initiatives to meet the annual CHC growth budget.

• Mobilize cross-functional teams across Sales, Managed Care, Marketing, IT, Legal, and Medical and Scientific Affairs.

• Report to the Vice President of Physician Systems within the National HHS Team.

⛳️ Requirements

• Bachelor’s degree.

• 8+ years of experience in healthcare, laboratory services, public health, or product management.

• Experience in lab services.

• Background as a Product/Program Director in healthcare.

• Experience in laboratory, healthcare product sales, or program management.

• Familiarity with Community Health Centers (FQHCs) or large provider organizations.

• Proven track record of taking a concept from inception to market execution.

• Exceptional communication skills.

• A diverse skill set with the ability to think strategically while executing tactically through project management.

• Strong quantitative and communication abilities.

• Experience working with Community Health Centers, extensive provider networks, or public health organizations.

• In-depth understanding of Community Health Centers, laboratory testing, population health, and value-based care models.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability (STD).

• Long-term disability (LTD).

• 401(K).

• Employee Stock Purchase Plan (ESPP).

• Paid time off (PTO) or Flexible time off (FTO).

• Commissions.

• Company bonus where applicable.