Marketing Program Director

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Collaborate with Marketing, Program Operations, workflow managers, and cross-functional stakeholders to convert Marketing's operational model and processes into the work management platform ecosystem.

• Implement governance standards, workflows, intake processes, taxonomies, permissions, templates, data structures, and reporting.

• Design, configure, and enhance scalable platform functionalities for Marketing planning, prioritization, execution, and measurement.

• Oversee Marketing's planning, portfolio, and capacity-related data models.

• Provide insights into capacity, demand, throughput, priorities, risks, and portfolio health.

• Collaborate with Technology teams and platform vendors on integrations, upgrades, enhancements, and optimization efforts.

• Spearhead platform adoption, training, communication, and change management initiatives.

• Assess and implement workflow automation and AI-enabled capabilities.

• Promote platform-enabled processes, governance expectations, and operational methodologies across teams and business lines.

• Counsel Marketing leadership on platform investments and capability enhancement.

⛳️ Requirements

• Bachelor's degree or equivalent experience.

• Over 10 years of experience in marketing operations, business operations, platform operations, portfolio management, program management, or related fields.

• Experience in leading enterprise planning, workflow, project management, or portfolio management platforms.

• Demonstrated ability in designing governance frameworks, operating standards, workflows, and business processes.

• Proficient in creating executive reporting, dashboards, and performance measurement capabilities.

• Excellent communication and stakeholder management skills.

• Experience in leading teams or managing seasoned individual contributors.

• Preferred: Familiarity with Workfront, Airtable, Smartsheet, Jira, Monday.com, Asana, or similar enterprise platforms.

• Preferred: Experience in leading platform implementations, migrations, or transformation projects.

• Preferred: Background in supporting large-scale marketing or matrixed organizations.

• Preferred: Knowledge of workflow automation, integrations, and platform governance.

🏝️ Benefits

• Competitive salary.

• Medical and prescription drug coverage for eligible associates and their dependents.

• H&R Block Retirement Savings Plan (401(k) Plan).

• Employee Assistance Program.

• (Virtual) fitness center programs.

• Associate discount program.

• Business Travel Accident Insurance.

• Associate Tax Preparation benefit.

• Opportunities for continuous learning.

• Support for well-being and life outside of work.

• Potential for incentive compensation or short-term incentive plans.