National Key Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Maintain and enhance relationships with Building Service Contractors, Service Providers, and national key accounts across multiple units.

• Drive profitable growth by creating and implementing multi-year joint business strategies.

• Increase KCP product adoption within customer headquarters, field operations, and multi-location end-user sites.

• Build strong connections with senior leadership in procurement, operations, finance, and facilities.

• Optimize and enhance the KCP portfolio, concentrating on account penetration, site-level compliance, and growth in market share.

• Boost sales in hand hygiene, tissue, and wiping product categories.

• Develop and conduct customer presentations for joint business planning, category line reviews, distribution pitches, trade shows, and promotional strategies.

• Assist with forecasting, promotional planning, category line review management, trade shows, and tracking sales performance.

• Work collaboratively with Supply Chain, Marketing, Customer Service, eCommerce, National Accounts, and RGM.

• Implement eCommerce, Supply Chain, Pricing, and Terms and Conditions initiatives with clients.

• Suggest and execute process improvements that support partner-led growth, commercialization, and account penetration.

• Utilize insights to identify risks and opportunities, and propose analytics-driven solutions.

• Report directly to the Associate Director, National Accounts.

⛳️ Requirements

• Minimum of 5 years of sales experience.

• At least 3 years of proven success with a National Account customer base is highly preferred.

• Bachelor’s degree required.

• Strong understanding of both B2B and B2C sales environments.

• Data-driven analytical skills with a focus on decision-making.

• Exceptional executive-level communication, influence, and negotiation skills.

• Advanced proficiency in MS Excel.

• Experience as part of a cross-functional team managing large and complex clients.

• Proven ability to manage and influence executive-level relationships, both internal and external.

• Track record of delivering results and ensuring customer satisfaction.

• Valid driver’s license required.

• Willingness to travel up to 40%, including occasional weekends for retailer trade shows.

• In-depth knowledge of Commercial Segments and relevant distribution channels is preferred.

• Local candidates authorized to work in the United States; no relocation support available.

🏝️ Benefits

• Eligibility for target bonuses.

• 401(k) plan and Profit Sharing opportunities.

• Comprehensive benefits package.

• Flexible work model that combines remote work with purposeful in-person collaboration.

• Opportunities for achievement, growth, and development.