National Credit Coordinator

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Provide support for credit and collections for national clientele.

• Execute customer account setups and obtain necessary credit approvals.

• Authorize credit terms within designated limits as per the Corporate Credit Policy Matrix.

• Oversee customer terms, compliance, account applications, and ownership connections.

• Collect financial and credit data to assess risk and adjust credit limits accordingly.

• Recover payments on national and complex overdue accounts.

• Identify underlying causes of delinquency and liaise with sellers and customers to address overdue accounts.

• Manage accounts receivable for compliance with terms, including skipped invoices, short payments, credit memos, and unapplied cash.

• Develop payment plans and adhere to courtesy and demand-letter procedures.

• Conduct annual credit reviews and propose credit limits.

• Assist with regulatory compliance, including Sarbanes-Oxley standards.

• Comply with collection guidelines for accounts associated with GPOs.

• Suggest and document uncollectible accounts for third-party collections or write-offs.

• Support credit reporting obligations.

• Engage in special projects and other designated tasks.

• Update the Individual Development Plan and take part in performance management and professional growth activities.

⛳️ Requirements

• High School Diploma or GED is required.

• An Associate's degree or Credit Business Associate (CBA) Certification is preferred.

• A minimum of 2 years’ data entry experience in Credit/Collections performing account reconciliations or in a related financial role is essential.

• 1-2 years’ experience using D&B and other financial & risk management tools is necessary.

• 1-2 years’ experience in approving credit terms, managing a portfolio for adherence to credit terms, collecting outstanding amounts, and resolving aged items is required.

• Experience in food service or a similar distribution field is preferred.

• Intermediate skills in MS Office are required, with strong Excel capabilities (ability to create pivot tables, use VLOOKUP, and apply basic formulas).

• Strong verbal and written communication skills, with the ability to convey information clearly and concisely under pressure.

• Proficiency in working with multiple screens and various applications.

• Capacity to manage multiple priorities while adhering to deadlines.

• Ability to work independently and maintain professionalism.

• Competence in making risk management decisions for customers, and collaborating with upper management on complex cases.

• Capability to provide guidance to team members on best practices and intricate issues.

• Strong problem-solving abilities, with a knack for identifying the root causes of challenges.

• Proficiency in collaborating cross-functionally with internal associates and other stakeholders to resolve past-due accounts receivable.

• Familiarity with a variety of web-based and mainframe systems to carry out job functions.

• Attention to detail is a must.

• Ability to perform data entry and maintain focus on tasks for 8 hours each day.

• Must be authorized to work in the United States.

🏝️ Benefits

• Overtime compensation.

• Health insurance.

• Pre-tax spending accounts.

• Retirement benefits.

• Paid time off.

• Short-term disability.

• Long-term disability.

• Employee stock purchase plan.

• Life insurance.