National Chains Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and expand a portfolio of key chain, multi-unit, and restaurant group accounts.

• Design and implement account strategies that promote profitable sales growth, enhance market share, and improve customer retention.

• Establish and nurture relationships with essential decision-makers in purchasing, culinary, operations, beverage, and supply chain.

• Identify and capitalize on new business opportunities within current accounts while targeting potential prospects.

• Act as the primary liaison for assigned clients and coordinate cross-functional resources effectively.

• Collaborate with national and regional distribution partners to enhance channel relationships and optimize market penetration.

• Lead the annual business planning process, including forecasting, pricing discussions, contract negotiations, and customer evaluations.

• Assess customer trends, market conditions, and competitive activities to uncover growth opportunities and address risks.

• Work alongside product management, customer service, supply chain, and marketing teams to provide tailored customer solutions.

• Represent Libbey at industry events, trade shows, client meetings, and conferences.

• Maintain account plans, opportunity pipelines, forecasts, and customer information within company systems.

⛳️ Requirements

• Bachelor’s degree is required; preferably in Business, Marketing, Hospitality, or a related discipline.

• A minimum of 5 years of experience in foodservice, hospitality, distribution, or related B2B sales.

• Preferred experience in managing chain, multi-unit, or national account relationships.

• Proven track record of successfully growing strategic customer accounts and achieving sales objectives.

• Strong business insight with experience in forecasting, pricing, contract negotiations, and customer planning.

• Ability to analyze sales trends and customer data to formulate actionable growth strategies.

• Exceptional skills in relationship-building, communication, and presentation.

• Demonstrated capability to work independently while effectively collaborating across functions.

• Willingness to travel up to 40% of the time.

• Proficiency in CRM systems, sales planning, and Microsoft Office applications.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and growth.

• Flexible work arrangements and a supportive company culture.