National Aftermarket Parts Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee the Canadian Aftermarket Parts division and implement the Canadian Parts strategy along with the annual operating plan.

• Assume responsibility for revenue, gross profit, contributions, and overall operating performance.

• Develop regional personnel, branch, counter, inventory, and leadership capabilities.

• Create, enhance, and optimize Parts counters and regional operations.

• Formulate regional Outside Sales growth strategies and guide prospecting, account development, pipeline management, and sales productivity.

• Enhance Counter Sales growth, profitability, staffing efficiency, and overall customer experience.

• Expand O’Dell’s national e-commerce platform across both D2C and B2B channels.

• Broaden marketplaces, supplier partnerships, drop-ship opportunities, and online product assortments.

• Ensure e-commerce alignment with branch, Outside Sales, and Counter Sales operations.

• Propel pricing strategies, merchandising, promotions, conversion rates, repeat purchases, and customer acquisition.

• Optimize inventory distribution, replenishment, demand forecasting, supplier stocking, turnover rates, fill rates, and product availability.

• Cultivate supplier relationships, pricing agreements, rebates, technical support, commercial programs, training, and product launches.

• Implement processes, scorecards, KPIs, and operational rhythms throughout the organization.

• Utilize NetSuite, Power BI, and various reporting platforms to inform business decisions.

• Build, mentor, and nurture a high-performing national organization.

• Regularly visit branches and regional operations, collaborating across Parts, Service, Sales, Operations, Finance, Marketing, Technology, and AIR Aftermarket Parts leadership.

⛳️ Requirements

• Extensive leadership experience in aftermarket parts, distribution, wholesale, industrial products, retail operations, e-commerce, or a similar multi-site business.

• Proven track record of leading a growth-driven business or commercial function with significant P&L accountability.

• Demonstrated experience in building or significantly scaling a commercial function, including team hiring, establishing operational processes, implementing performance metrics, and developing new markets or locations.

• Strong knowledge of sales management, pricing, gross-margin oversight, inventory, and operational performance.

• Experience in leading geographically dispersed teams, including Outside Sales or business development personnel and branch or counter-sales operations.

• Proven ability to foster supplier and manufacturer relationships and negotiate commercial agreements with strategic partners.

• Strong analytical capabilities and confidence in utilizing financial and operational data.

• Excellent communication, coaching, and people-leadership abilities.

• Willingness to be hands-on in building structures, resolving operational challenges, and developing teams.

• Willingness to travel frequently across Canada.

• Experience across traditional branch or distribution channels and digital commerce is highly preferred.

• Experience in HVAC, building products, or the mechanical industry is a plus, though not mandatory.

🏝️ Benefits

• Remote work arrangement available.

• Regular travel to O’Dell offices and branches throughout Canada.

• An inclusive and accessible workplace.

• Accommodation provided during the recruitment process or on the job.