Membership Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Recruit, retain, and expand membership within the western United States territory.

• Act as the primary liaison for both existing and potential members in the region.

• Create and implement regional outreach strategies to enhance membership engagement and growth.

• Represent the Premium Cigar Association at industry trade shows, events, and regional gatherings.

• Work collaboratively with internal teams to convey member needs, feedback, and industry trends.

• Keep accurate membership records and monitor regional performance metrics.

• Inform members about association benefits, advocacy initiatives, and available resources.

• Generate new business opportunities, manage sales pipelines, and meet growth objectives.

• Independently oversee outreach, travel, and business development activities across a multi-state territory.

⛳️ Requirements

• Proven track record in membership development, sales, or account management.

• Excellent relationship-building and communication abilities, both verbal and written.

• Capability to manage a vast geographic area independently.

• Willingness to travel throughout the western United States as required.

• Proficient in CRM software and the Microsoft Office Suite.

• A minimum of 2 years of experience in field sales, business development, membership sales, or territory management.

• Demonstrated success in generating new business, managing sales pipelines, and achieving growth targets.

• Outstanding interpersonal, communication, presentation, and relationship-building skills.

• Strong customer service abilities and attention to detail.

• Experience with CRM systems, Microsoft Office, and Excel.

• Ability and readiness to travel frequently across the Western United States, including occasional evenings and weekends.

• Valid driver's license and reliable transportation are required.

• Must be at least 21 years old.

• Familiarity with the premium cigar, tobacco, or specialty retail industries is advantageous.

• A bachelor’s degree in Business, Communications, or a related field is preferred.

• Experience in the premium cigar, tobacco, wine and spirits, hospitality, or related sectors is preferred.

• Established connections with specialty retailers, distributors, or industry professionals throughout the Western United States are preferred.

• Experience working with trade associations or membership-based organizations is preferred.

• Familiarity with MemberSuite or similar association management software is preferred.

• Experience coordinating or participating in industry events is preferred.

• Bilingual proficiency in English and Spanish is preferred.

🏝️ Benefits

• 401(k)

• Opportunity for advancement

• Paid time off

• Training & development

• Bonus based on performance

• Competitive salary

• Dental insurance

• Flexible schedule

• Health insurance

• Vision insurance

• Full-time and part-time work