National Account Manager – Heart Failure

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Implement a strategic engagement strategy at specified accounts within the territory to ensure product coverage and access for a heart-failure therapy.

• Identify opportunities and emerging trends that foster mutually beneficial partnerships and enhance patient access to care.

• Achieve defined goals during engagements with targeted accounts, key opinion leaders (KOLs), providers, and administrators.

• Educate and collaborate with key decision-makers to promote product understanding and usage.

• Regularly interact and collaborate with multiple departments and key stakeholders within EVERSANA and the client organization.

• Meet or surpass defined objectives and expense-plan targets by developing and executing strategies for assigned accounts.

• Co-lead the development and execution of Strategic Account Plans alongside Commercial Leadership.

• Facilitate pull-through at payer accounts through consistent calls and meetings.

• Utilize value-based healthcare commercial resources to enhance care and increase the adoption of comprehensive care measures.

• Participate in or co-lead cross-functional market meetings aimed at account/customer profiling, performance engagement, and accountability.

• Collaborate effectively with cross-functional partners to achieve optimal results.

• Exhibit peer leadership with local field teams, cross-functional partners, and internal leadership.

• Enhance engagement between client stakeholders at targeted accounts.

• Cultivate strategic engagement opportunities with KOLs within designated customers.

• Maintain proactive communication with internal and external customer stakeholders.

• Collect insights from aligned Centers and communicate information to Commercial Leadership and the wider organization.

• Align disease-state and therapeutic activities with current sales and marketing strategies.

• Conduct Quarterly Business Reviews.

• Leverage data and insights to prioritize opportunities, support planning and execution, influence decisions, drive business development, and address customer-business challenges.

• Demonstrate a commitment to diversity, equity, and inclusion.

• Perform additional duties as assigned.

⛳️ Requirements

• A Bachelor’s degree is required; a healthcare degree is strongly preferred.

• A minimum of 10+ years of experience in the pharmaceutical/biotech industry.

• At least 5+ years of current experience in pharmaceutical payer account management.

• Proven experience navigating complex accounts.

• Technical knowledge of healthcare Medicare and commercial payer reimbursement from both patient and provider perspectives.

• Experience in cardiology with a working knowledge of Heart Failure.

• Understanding of Buy-and-Bill drug reimbursement dynamics with payers and Medicare MACs.

• Product launch experience, ideally within small to mid-sized companies.

• Outstanding interpersonal and communication skills.

• Highly proficient in verbal and written communication.

• Advanced presentation skills for delivering corporate-approved materials.

• Strong business analytical skills.

• Ability to quickly identify issues and develop compliant recommendations.

• Familiarity with current and potential future policies, practices, trends, technology, and information impacting the business and organization.

• Capability to articulate scientific and clinical aspects of disease education and management, mechanism of action, treatment prescribing information, and related topics.

• Expert collaboration with cross-functional partners, including marketing, training, operations, and medical teams.

• Knowledge of the legal and regulatory environment.

• Ability to manage others to ensure compliant operations.

• Candidates should reside near a major airport hub.

• Willingness to spend approximately 30%-60% of time traveling; overnight travel is required.

• Proficiency in sales support technology such as Salesforce/Veeva.

🏝️ Benefits

• Competitive compensation.

• Paid time off.

• Company-paid holidays.

• Excellent training.

• Employee development programs.

• 401(k) plan with employer match.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Other comprehensive employer benefits.

• Reasonable accommodation during the hiring process.