National Account Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Assume commercial responsibility for a portfolio of UK grocery clients.

• Create and implement customer strategies and Joint Business Plans.

• Oversee account P&Ls while achieving volume, revenue, margin, and profit objectives.

• Lead negotiations, promotional planning, and range discussions with customers.

• Collaborate with the Supply Chain to develop precise forecasts and ensure availability and service.

• Leverage category, shopper, and customer insights to formulate proposals, expand distribution, and launch new products.

• Cultivate relationships across purchasing, category, supply, and online teams.

• Coordinate efforts with Finance, Marketing, Category, Technical, and NPD colleagues to fulfill customer commitments.

• Travel to customer locations, the head office in Blackford, other company sites, and team meetings.

• Report directly to the National Account Controller.

⛳️ Requirements

• Experience in FMCG sales with a proven track record of managing UK grocery customers, or significant account management experience indicating readiness to take full commercial control of national accounts.

• Background in customer planning, commercial negotiations, and managing account P&L performance.

• Strong grasp of trade investment, promotional impact, forecasting, and customer profitability.

• Capability to translate data and insights into clear recommendations and convincing customer proposals.

• Effective communication and influencing skills, with the ability to foster relationships across various teams and levels.

• Organized and accountable approach to juggling competing priorities, with good judgment on when to act and when to seek assistance.

• Familiarity with GSCOP and Competition Law.

• Proficient in Excel and presentation skills.

• Experience with beverages, water, or premium FMCG brands is advantageous.

• Exposure to e-commerce or customer activation both in-store and online is a plus.

🏝️ Benefits

• Competitive salary package along with bonuses and benefits.

• Opportunities for professional development.

• Chance to gain experience across different areas of the business.

• Flexible and trusting work environment.

• Home-based position.

• Collaborative and supportive commercial team.