National Account Manager

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Manage the relationship and business outcomes for AutoZone while fostering the growth of GM’s ACDelco brand.

• Oversee, negotiate, and renew contracts between GM and AutoZone.

• Ensure a regular business rhythm at the headquarters level.

• Achieve sales and growth targets by broadening product offerings and stock-keeping units within the account.

• Facilitate quarterly business reviews, line reviews, and actionable plans.

• Collaborate with AutoZone on marketing, promotional, and growth strategies.

• Examine sales, margins, inventory, and customer insights to suggest assortment, pricing, and promotional strategies.

• Coordinate supply chain forecasts for product launches, line extensions, and promotional events.

• Work with Finance to create and implement product pricing strategies.

• Assess trade-offs related to sales, margins, and service levels.

• Address back-orders, overdue orders, pricing discrepancies, claims, returns, deductions, and penalties.

• Oversee promotional and return reserve budgets along with necessary policy adjustments.

• Lead activities related to new product setup and supersession.

• Collaborate with Sales, Finance, Supply Chain, Product, Cataloging, and Marketing teams.

⛳️ Requirements

• Bachelor’s degree in Business, Sales, Operations, or a related discipline, or equivalent professional experience.

• 3+ years of experience in managing national or key accounts, including negotiation of vendor agreements, resolution of pricing or supply issues, and driving sales and margin growth.

• Proven track record of achieving or surpassing sales and growth objectives in a customer-facing role.

• At least one year of experience utilizing the IMS system, including generating reports and supporting account workflows such as pricing, order status, and part release.

• Capability to analyze sales, margin, and inventory trends, translating insights into account actions.

• Proficient in Microsoft Suite and Google Workplace.

• Willingness to travel up to 50%, including overnight trips.

• Must have and maintain the ability to legally operate a motor vehicle in accordance with the licensing requirements of the states where work is conducted.

• Experience in building relationships with senior-level customers and influencing cross-functional teams.

• Proven experience leading quarterly business reviews, line reviews, and maintaining documented action plans.

• Ability to identify root causes and drive resolution for pricing, supply, claims, and product-related issues.

• Strong commercial acumen and the ability to evaluate trade-offs concerning sales, margin, and service levels.

• Excellent written and verbal communication, presentation, prioritization, and time-management skills.

• Self-motivated with an ownership mindset.

• Advanced reporting capabilities.

• Must not require GM immigration sponsorship now or in the future.

• Must reside in an approved city within the designated territory or be willing to relocate within the specified timeline.

• Must successfully pass a Motor Vehicle Report review.

🏝️ Benefits

• Relocation assistance is available for eligible candidates as per company policy.

• GM offers benefits that promote employee well-being both at work and at home.

• Commitment to equal employment opportunity and workplace inclusion.

• Reasonable accommodation support for applicants with disabilities.