MSSP Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee project management initiatives within SentinelOne's MSSP division, including strategies for product transitions, strategic programs, and special projects.

• Monitor and track deliverables for the MSSP product transition strategy, defining key milestones and ensuring timelines are maintained.

• Provide project management support for MSSP revenue operations initiatives, which encompass quote-to-cash processes, deal governance, forecasting, and enhancements to partner lifecycle.

• Assist with ad hoc MSSP special projects and integrate capabilities and offerings across various internal teams.

• Lead selected large-scale and strategic MSSP programs, ensuring timely delivery of quality outcomes.

• Develop and sustain the MSSP project management operating system, which includes project plans, dependency mapping, and status reporting.

• Assess and recommend processes to proactively identify and mitigate issues; mentor teams on risk, dependency, and stakeholder management.

• Promote collaboration across MSSP, Solutions Engineering, Marketing, Product, Legal, IT, and other departments.

• Evaluate and redefine KPIs to measure project success and overall impact.

• Create and present dashboards and analytics to track project status, metrics, and milestones.

• Stay informed on industry trends, tools, and best practices to prepare the organization for scalable growth.

⛳️ Requirements

• A minimum of 5 years of progressive experience in MSSPs, enterprise software, cybersecurity, or the technology sector.

• Project management experience within partner operations, sales operations, or functions related to partner experience.

• At least 3 years of experience in creating dashboards and visualizations, including proficiency in SQL, data aggregation, and AI tools such as Claude.

• Familiarity with project management tools such as Asana, Jira, and Google Workspace.

• Strong technical aptitude coupled with a solid understanding of business operations.

• Ability to communicate complex ideas clearly, driving requirements and projects with diverse global teams.

• Excellent relationship-building skills across various organizational levels, with expertise in managing diverse stakeholder expectations and a proven ability to make informed decisions while standing firm to ensure project success.

• Knowledge of risk management processes and strategies.

• Capability to manage and prioritize multiple projects concurrently, using data and metrics to guide decisions, measure success, and identify improvement areas.

• Prior technical program management experience in SaaS or a technical field is preferred.

🏝️ Benefits

• Restricted Stock Units (RSUs)

• Employee Stock Purchase Plan (ESPP)

• Flexible time off

• Paid company holidays and sick leave

• Gender-neutral parental leave

• Grandparent leave

• Comprehensive medical, dental, and vision coverage

• 401(k) retirement plan with company matching

• Life and disability insurance

• Health care and dependent care FSA

• Voluntary benefits (hospital, accident, critical illness)

• Employee Assistance Program (EAP)

• ARAG pre-paid legal services

• Nationwide pet insurance

• Cancer Care program

• Global business travel medical insurance

• Home office allowance

• Mobile phone reimbursement

• Wellness coaching

• Wellness/gym reimbursement

• Fertility coverage

• Adoption and surrogacy reimbursement