Mortgage Sales Supervisor

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee the daily loan origination operations of a small team of Mortgage Loan Originators.

• Ensure that all necessary processing, underwriting, and closing documents are obtained promptly from the right sources.

• Achieve the annual loan volume origination targets set by senior management.

• Build and maintain referral-source relationships with real estate brokers, builders, and other external partners.

• Engage actively in local and state mortgage banking, realtor, and builder trade associations.

• Keep a comprehensive understanding of mortgage industry developments and challenges.

• Foster collaborative relationships within U.S. Bank Home Mortgage and other divisions of U.S. Bank.

• Encourage customer relationship expansion and promote additional product sales.

• Conduct interviews and recruit new team members.

• Support employee retention through professional development and positive engagement strategies.

⛳️ Requirements

• High school diploma or equivalent qualification.

• A minimum of two years of experience in mortgage sales.

• National Mortgage Licensing System (NMLS) registration as mandated by the S.A.F.E. Act of 2008 and Regulation Z.

• Completion of the required NMLS registration process, including criminal background checks and credit assessments.

• Proven skills in new business development and relationship management.

• Strong understanding of sales techniques and strategies.

• Comprehensive knowledge of mortgage products/services, operational processes, and current market trends.

• Basic familiarity with pricing and underwriting criteria from various mortgage insurance providers.

• Solid understanding of underwriting standards for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors.

• Awareness of local, state, and national regulations, including zoning laws, Truth-in-Lending, RESPA, and energy audit requirements.

• Well-honed customer service and relationship management skills.

• Exceptional attention to detail and the ability to analyze financial data.

• Strong interpersonal, verbal, and written communication abilities.

• Capability to meet applicable requirements for performing duties outside of the regular workplace.

• Ability to adhere to U.S. Bank policies, the Code of Ethics and Business Conduct, and workplace conduct and safety regulations.

🏝️ Benefits

• Comprehensive healthcare options (medical, dental, vision).

• Basic term and optional term life insurance coverage.

• Short-term and long-term disability benefits.

• Pregnancy disability leave and parental leave.

• 401(k) plan along with an employer-funded retirement plan.

• Paid vacation time ranging from two to five weeks based on salary grade and length of service.

• Up to 11 paid holidays available each year.

• Adoption assistance program.

• Sick and Safe Leave accrual of one hour for every 30 hours worked, up to a maximum of 80 hours per calendar year, unless otherwise dictated by law.

• Incentive and recognition programs.

• Opportunities for equity stock purchase.

• 401(k) contributions along with a pension plan.