Mortgage Sales Supervisor

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee the daily loan origination functions of a small team of Mortgage Loan Originators.

• Ensure timely collection of documents necessary for processing, underwriting, and closing from the appropriate sources.

• Achieve annual loan origination volume targets set by upper management.

• Develop referral-source partnerships with real estate brokers, builders, and other external entities.

• Engage in local and state mortgage banking, realtor, and builder trade associations.

• Maintain a comprehensive understanding of mortgage industry trends and events.

• Forge collaborative relationships within U.S. Bank Home Mortgage and other business lines at U.S. Bank.

• Encourage customer relationship development and promote additional product sales.

• Conduct interviews and recruit new talent for the team.

• Actively enhance employee retention through development initiatives and positive engagement.

⛳️ Requirements

• High school diploma or equivalent qualification.

• Minimum of two years of experience in mortgage sales.

• National Mortgage Licensing System (NMLS) registration is required as per the S.A.F.E. Act of 2008 and Regulation Z.

• Candidates must undergo criminal background and credit checks for NMLS registration.

• Proven skills in new business development and relationship management.

• Strong understanding of sales techniques and strategies.

• Comprehensive knowledge of mortgage products/services, operational processes, and prevailing market trends.

• Basic familiarity with pricing and underwriting standards of various mortgage insurance companies.

• Working knowledge of underwriting criteria for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors.

• Awareness of local, state, and federal laws, including zoning ordinances, Truth-in-Lending, RESPA, and energy audit regulations.

• Well-honed customer service and relationship management skills.

• Excellent attention to detail and capacity to analyze financial data.

• Strong interpersonal, verbal, and written communication abilities.

• Must meet applicable requirements for performing duties outside of the usual workplace.

• Adherence to U.S. Bank policies, procedures, Code of Ethics and Business Conduct, and workplace conduct and safety regulations is mandatory.

🏝️ Benefits

• Healthcare coverage including medical, dental, and vision.

• Basic and optional term life insurance.

• Short-term and long-term disability benefits.

• Pregnancy disability and parental leave support.

• 401(k) plan along with an employer-funded retirement plan.

• Paid vacation ranging from two to five weeks based on salary grade and tenure.

• Up to 11 paid holidays each year.

• Adoption assistance programs.

• Sick and Safe Leave accrual of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise mandated by law.

• Incentives and recognition programs.

• Equity stock purchase options.

• 401(k) contributions.

• Pension plan availability.