Mobility Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Offer legal and strategic advice to clients regarding immigration compliance service delivery.

• Oversee and manage Remote products and services to ensure immigration compliance.

• Develop, sustain, and enhance relationships with clients and internal stakeholders.

• Identify, manage, and create in-house immigration services to boost revenue, efficiency, and client satisfaction.

• Evaluate, prepare, and submit visa and work permit applications.

• Independently track and oversee immigration law, ensuring continuous compliance with regulatory updates, and manage internal documentation.

• Effectively address escalations, assess when senior-level review is necessary, identify solutions, and guide stakeholders to timely resolutions.

• Provide guidance for specific travel requirements, advise on the immigration process, and act as a point of contact for business travel and sponsorship matters.

• Manage case statuses by skillfully utilizing case management and billing systems.

• Leverage immigration expertise to deliver solution-oriented responses for complex client cases.

• Work collaboratively as a team member while taking ownership of daily responsibilities.

• Actively enhance processes through automation and documentation.

⛳️ Requirements

• Demonstrated experience in immigration compliance, global mobility, or related fields, with a specific focus on immigration.

• A thorough understanding of immigration procedures and the standard processes necessary for maintaining immigration compliance.

• Ability to excel in a fast-paced and ever-changing work environment.

• Capacity to maintain composure and efficiency under pressure, upholding high-performance standards during peak workload periods.

• Experience within the technology sector or at a company that is rapidly growing and scaling is highly advantageous.

• Flexible and adaptable team player capable of adjusting to shifting priorities or evolving processes seamlessly.

• Proven customer-facing experience, with strong communication skills and the ability to effectively engage with a diverse array of clients.

• A keen interest in expanding knowledge of global immigration laws, with a desire to develop expertise.

• Experience working remotely and/or asynchronously with limited supervision is a plus.

• Must be fluent in both written and spoken English (additional languages are a benefit).

🏝️ Benefits

• Work from anywhere.

• Flexible paid time off.

• Flexible working hours (we are asynchronous).

• 16 weeks of paid parental leave.

• Mental health support services.

• Stock options.

• Learning budget.

• Home office budget & IT equipment.

• Budget for local in-person social events or co-working spaces.