Mobility Specialist

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Deliver legal and strategic advice to clients regarding immigration compliance service delivery.

• Oversee and manage Remote products and services to ensure immigration compliance.

• Build, maintain, and enhance relationships with clients and internal stakeholders.

• Develop in-house immigration services to boost revenue, efficiency, and customer satisfaction.

• Analyze, prepare, and submit visa and work permit applications.

• Keep abreast of immigration law and ensure ongoing compliance with regulatory changes.

• Manage internal documentation effectively.

• Address escalations, assess when senior-level review is necessary, provide solutions, and guide stakeholders to timely resolutions.

• Offer guidance on specific travel needs and counsel clients on the immigration process.

• Act as a point of contact for business travel and sponsorship cases.

• Track case statuses utilizing case management and billing systems.

• Leverage immigration knowledge to deliver solution-oriented responses for complex client cases.

• Operate independently while taking ownership of daily tasks.

• Enhance processes through automation and thorough documentation.

• Report directly to the Manager of Mobility within the Mobility team.

⛳️ Requirements

• Demonstrated experience in immigration compliance, global mobility, or related roles, with a strong emphasis on immigration.

• A solid understanding of immigration procedures and the processes required to ensure compliance.

• Capability to excel in a fast-paced and dynamic work environment.

• Ability to maintain composure and efficiency under pressure, upholding high-performance standards during peak workloads.

• Experience in the technology sector or with companies experiencing rapid growth and scaling is highly desirable.

• A flexible and adaptable team player who can adjust seamlessly to shifting priorities or changing processes.

• Proven customer-facing experience, highlighting strong communication skills and the ability to effectively engage with diverse client groups.

• A keen interest in expanding knowledge of global immigration laws and a desire to develop expertise.

• Experience working remotely and/or asynchronously with minimal supervision is advantageous.

• Must possess fluent written and spoken English (additional languages are a plus).

• Proficiency in utilizing automation and AI capabilities in role-related tasks.

• Subject to prior employment verification checks.

🏝️ Benefits

• Work from anywhere.

• Flexible paid time off.

• Flexible working hours (we operate asynchronously).

• 16 weeks of paid parental leave.

• Budget allocated for co-working spaces, learning, and wellness (including gym memberships).

• Access to mental health support services.

• Stock options.

• Home office budget and IT equipment provided.

• Commitment to equal employment opportunity and support for interview accommodations.

• Employee resource groups (Women, Disability, Queer, Minorities in Tech).