Mobile Apps Software Product Management Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the vision, strategy, modernization, maintenance, and delivery of mobile applications that support Military OneSource and the MODES III mission.

• Supervise My Military OneSource, Chill Drills, Mil Provider, and future mobile products.

• Ensure secure, accessible, and reliable delivery across both Apple iOS and Google Android ecosystems.

• Convert the needs of Service Members, military families, providers, government stakeholders, and program partners into measurable product outcomes.

• Manage cross-functional mobile engineering, UX design, testing, cybersecurity, DevSecOps, analytics, and operational activities.

• Establish product vision, goals, outcome-driven roadmaps, and lifecycle strategies.

• Align product priorities with mission objectives, user requirements, contractual obligations, platform policies, technical feasibility, accessibility, privacy, cybersecurity, and available resources.

• Utilize data on adoption, engagement, task completion, reliability, crash rates, performance, accessibility, app store reviews, and user feedback to prioritize investments.

• Oversee product maturity encompassing features, modernization, maintenance, technical debt, platform upgrades, defect resolution, and retirement decisions.

• Collaborate with government product owners, mission leaders, communication teams, users, analysts, researchers, designers, architects, engineers, testers, cybersecurity teams, and operations personnel.

• Translate mission and policy requirements into product specifications, epics, features, user stories, acceptance criteria, release objectives, and success metrics.

• Facilitate discovery sessions, user research, prototype evaluations, roadmap reviews, demonstrations, governance discussions, and executive decision briefings.

• Advocate for human-centered and inclusive design practices.

• Direct cross-platform and native mobile delivery for iOS and Android, addressing architecture, device capabilities, interfaces, offline functionality, notifications, deep linking, authentication, analytics, and backend integrations.

• Guide technology decisions for both native and cross-platform mobile frameworks.

• Ensure compliance with requirements for Apple App Store and Google Play submission, signing, provisioning, review, release-tracking, privacy disclosure, compatibility, and updates.

• Coordinate mobile API, identity, content, data, search, messaging, and cloud service integrations.

• Own and prioritize product backlogs, ensuring readiness through discovery, design, development, testing, security review, release, acceptance, and operations.

• Lead release planning, sprint and increment objectives, dependency management, risk resolution, beta and pilot activities, phased rollouts, rollback strategies, and stakeholder communications.

• Manage mobile CI/CD pipelines, automated builds, code signing, testing, security scanning, artifact management, environment promotion, and app store deployment.

• Validate delivered capabilities against acceptance criteria and mission outcomes, coordinating user acceptance with government stakeholders.

• Support teams working with mobile languages, frameworks, APIs, databases, and cloud-native backend services.

• Promote mobile architecture and design patterns such as MVVM, unidirectional data flow, modularization, dependency injection, state management, secure local storage, caching, and resilient networking.

• Ensure comprehensive testing including unit, integration, UI, contract, accessibility, security, compatibility, and performance assessments.

• Evaluate responsible applications of on-device AI/ML, generative AI, personalization, natural-language interfaces, automation, analytics, and low-code/no-code solutions.

• Integrate secure mobile development practices, privacy, records management, Section 508 accessibility, reliability, performance, observability, and operational readiness.

• Coordinate priorities that support RMF, NIST SP 800-53, Zero Trust, Authority to Operate activities, vulnerability remediation, software supply chain risk, and secure API and identity practices.

• Implement OWASP mobile security concepts to set security and privacy expectations and verification processes.

• Apply ITIL practices to incident, problem, change, release, service request, knowledge management, and continuous improvement activities.

• Ensure completeness of release notes, support documentation, training materials, knowledge transfer, analytics, monitoring, crash reporting, and operational playbooks.

⛳️ Requirements

• Must possess an active Secret clearance backed by a Tier 3 background investigation.

• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, Information Systems, Business, Product Management, Human-Computer Interaction, or a related field; equivalent relevant experience may be accepted as per contract stipulations.

• A minimum of 8 years of experience in software product management, product ownership, digital product delivery, or technology leadership.

• Proven experience in leading product vision, roadmaps, feature strategies, backlogs, releases, and user-centric requirements for native or cross-platform mobile applications.

• Demonstrated background in managing mobile products throughout discovery, design, development, testing, app store release, analytics, maintenance, and modernization phases.

• Experience in leading Agile cross-functional teams in complex federal, DoD, public-sector, healthcare, human services, or similarly regulated environments.

• Experience in collaborating with government stakeholders and translating mission and policy requirements into actionable mobile software results.

• Strong understanding of iOS and Android product ecosystems, mobile application lifecycles, device constraints, platform design conventions, app store delivery processes, and mobile release management.

• Working knowledge of Swift, SwiftUI, Xcode, Objective-C, Kotlin, Jetpack Compose, Android Studio, Java, Gradle, and platform SDKs.

• Familiarity with React Native, JavaScript/TypeScript, Flutter, Dart, Kotlin Multiplatform, Ionic, or Capacitor.

• Understanding of mobile architecture, API integration, OAuth 2.0/OpenID Connect, secure local storage, offline synchronization, push notifications, deep links, analytics, crash reporting, and performance optimization.

• Experience overseeing Git-based source control, pull requests, automated testing, mobile CI/CD, code signing, dependency management, software composition analysis, and staged releases.

• Understanding of mobile usability and accessibility, including platform accessibility APIs, assistive technology testing, responsive/adaptive layouts, and Section 508 considerations.

• Understanding of secure mobile design and testing, including data protection, cryptography and key management, authentication, network security, platform interaction, privacy, code quality, resilience, and software supply chain risks.

• Strong grasp of Agile delivery methods, backlog management, sprint planning, release management, and end-to-end software development lifecycles.

• Working knowledge of ITIL practices that support digital product operations.

• Required ITIL 4 Foundation certification.

• Required Certified Scrum Product Owner (CSPO) or an equivalent product owner certification.

• Required CompTIA Security+ or an approved equivalent certification.

• Strong skills in communication, facilitation, negotiation, stakeholder management, prioritization, decision-making, analytical thinking, risk management, problem-solving, leadership, and customer advocacy.

🏝️ Benefits

• Equal Employment Opportunity and Affirmative Action employer.

• Authorization for resume and personal information to be considered for this position and comparable positions.