Mid-Market Carrier Channel Account Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Must cultivate a strong understanding of the client's value proposition and effectively communicate it through both written and verbal interactions with Carrier Account Managers, leaders, and customers.

• Candidates should demonstrate the ability and confidence to engage stakeholders, generate interest in products and solutions, assess opportunities, think quickly in dynamic situations, and apply value propositions to various business scenarios and buyer types.

• Collaborate with all levels of the carrier to stimulate demand and create new business opportunities.

• Establish a consistent routine for prioritizing contacts and reach out through a coordinated approach involving email, phone calls, and in-person meetings.

• Record and input relevant activities into Salesforce CRM, reporting on business meetings, development, support, forecasting, pipeline velocity, and key market or segment intelligence.

• Act as a daily point of contact assigned to a carrier, enhancing day-to-day relationships and increasing “Google Buy-in” by effectively communicating the Google Pixel for Business Proposition.

• Build and maintain influential relationships with key carrier contacts such as Sales Managers, Directors, and Account Managers.

• Provide education to carriers; address pre-sales product inquiries and conduct regular training sessions.

• Organize and lead meetings with carriers, ensuring a well-maintained appointment calendar.

• Offer frontline sales support, including answering inquiries, assisting customer sales calls, resolving issues, and overcoming business objections.

• Create and sustain an opportunity/revenue pipeline while supporting carrier sales teams in identifying new opportunities and closing deals.

• Follow up on quotes and opportunities, offering pricing and collaborative business planning.

• Develop and structure training materials to educate carrier representatives on products, programs, promotions, and the overall value proposition of Google Pixel.

• Execute branded carrier floor days, promotions, lunch and learns, and other required events.

• Gather and report relevant market intelligence, providing timely updates on the business's status.

• Ensure effective communication with management.

• Take ownership of the assigned market and drive results with minimal supervision.

• Collect sales forecasts, projections, and offer insightful recommendations.

⛳️ Requirements

• Bachelor’s degree or equivalent professional experience.

• Significant experience in selling or educating others about a technical product or solution.

• Experience within one or more of the following segments: Mid-Market, Enterprise, or SMB.

• Strong presentation and training skills, capable of engaging audiences and retaining their attention.

• Excellent sales capabilities with the ability to employ diverse sales techniques and a proven track record of meeting quotas.

• Background in an IT or channel sales environment.

• Familiarity with mid-market business networking technology.

• Tech-savvy with a keen interest in innovative and emerging technologies.

• Outstanding verbal and written communication skills.

• Strong interpersonal skills with the capacity to cultivate influential relationships.

• Excellent time management and organizational skills, capable of juggling multiple tasks and effectively prioritizing to achieve desired outcomes.

• Proficiency in Google Workspace tools, software, and products.

• Willingness to travel 50% within the designated territory or market.

🏝️ Benefits

• Structured learning and career development programs.

• Mental health program.

• Generous Paid Time Off policy.

• Paid medical leave.

• Child/Dependent care reimbursement.

• Education reimbursement.

• 401k match, hardship loan program, and access to a financial wellness advisor.

• Comprehensive healthcare coverage including medical, dental, and vision.