Mid-Level ServiceNow Developer

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Design and sustain applications on the ServiceNow platform while adhering to best practices.

• Assist in the configuration and customization of modules such as App Engine, Customer Service Management (CSM), and IT Service Management (ITSM).

• Develop and oversee Client Scripts, Business Rules, Script Includes, UI Policies, Flow Designer workflows, and Record Producers.

• Engage in the technical analysis of both functional and non-functional requirements.

• Facilitate the integration of the ServiceNow platform with both internal and external systems via REST and SOAP APIs.

• Take part in the team's Agile (Scrum) ceremonies and contribute to the ongoing enhancement of processes.

• Maintain activity records in Jira.

• Seek continuous technical education in the ServiceNow platform and associated technologies.

⛳️ Requirements

• Fundamental understanding of JavaScript development.

• Familiarity with or experience in the App Engine, ITSM, or CSM modules.

• Acquainted with the ServiceNow platform.

• Basic understanding of REST and SOAP APIs.

• Introductory knowledge of databases and data modeling.

• Understanding of web development principles.

• Knowledge of Agile methodologies, such as Scrum or Kanban.

• Willingness to continuously learn and a passion for developing enterprise solutions.

• Excellent communication and teamwork capabilities.

• Preferred: familiarity with Flow Designer and Service Portal.

• Preferred: basic understanding of microservices-based integrations.

🏝️ Benefits

• Multi-benefit card – choose how and where to utilize it.

• Scholarships for undergraduate, graduate, MBA, and language studies.

• Certification incentive programs.

• Flexible working hours.

• Competitive salaries.

• Annual performance evaluation with a structured career development plan.

• International career prospects.

• Wellhub and TotalPass.

• Private pension scheme.

• Childcare support.

• Health insurance.

• Dental insurance.

• Life insurance.