Mid-Level SDR Analyst

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Engage in outbound prospecting through phone calls, WhatsApp, email, and various other communication channels to identify qualified leads and convert them into meetings.

• Create and manage a consistently updated lead pipeline, ensuring that meetings are successfully scheduled.

• Evaluate leads according to established criteria, guaranteeing that only qualified opportunities are forwarded to the sales team.

• Comprehend the needs and challenges of potential customers and effectively communicate how our solution can provide value to them.

• Work closely with the sales team to facilitate a seamless transition of qualified leads into the sales process.

• Utilize CRM systems and additional tools to monitor activities and keep accurate records of interactions with prospective customers.

• Remain informed about trends in the dental industry as well as the features and benefits of our software solutions.

• Occasionally present team performance metrics during OKR meetings.

• Assist in formulating OKRs as part of the commercial team.

• Document best practices and insights in Confluence.

• Analyze metrics on a daily basis to pinpoint areas for enhancement.

• Engage in team initiatives, including immersion sessions, sales coaching, forecasting meetings, process development, and training.

⛳️ Requirements

• Proficiency in Google Sheets.

• Prior sales experience in SaaS software.

• Experience in customer service.

• Knowledge of CRM systems.

• Familiarity with the Google ecosystem, everyday technologies, and digital tools in general.

🏝️ Benefits

• BRL 1,000 meal and food allowance (VA/VR) | iFood Card — no deductions during vacation.

• BRL 150 home office allowance.

• Wellz — mental health and psychotherapy services at no cost to employees.

• Gympass — physical wellness and gym access, extendable to dependents.

• Guapeco — health plan for pets.

• English classes at no cost to employees.

• Unimed health insurance with copayment.

• Coworking day-pass reimbursement available in all Brazilian states.

• Extended parental leave.

• Baby welcome kit for expectant parents.

• Farmasesi partnership available only in Santa Catarina (SC).

• Sesi Education partnership available only in Santa Catarina (SC).

• Birthday day off.

• Laptop and monitor delivered to your home.

• BRL 2,000 voucher for purchasing any additional equipment needed.

• Team members located throughout Brazil, further enhancing our culture of diversity.