Mental Health Specialist

atManulifeRemoteCA flagCanadaFull-timeUncategorizedMid-levelSeniorC$62.9k – C$104.8k/year

Posted Oct 23

This is a fully remote position, open to applicants in Canada.

📋 Description

• Evaluate mental health disability claims and document assessments in the case management system.

• Suggest mental health community resources to aid in the recovery of Plan Members.

• Assist case managers in overseeing mental health disability claims.

• Offer personalized coaching to case managers.

• Act as the primary internal resource on mental health topics for Disability Claims teams.

• Create and present training sessions on mental health subjects and updated case management protocols.

• Aid in the development of strategies for handling mental health disability claims.

• Contribute to thought leadership and engage with Plan Sponsors.

• Communicate with treatment providers as necessary.

• Take part in working groups focused on developing strategic initiatives.

• Innovate and lead the implementation of advancements in mental health case management in collaboration with internal teams.

• Stay informed about the latest in mental health, disability management, and insurance practices.


⛳️ Requirements

• Master’s degree in health sciences or an equivalent qualification.

• Professional experience in the clinical area of Mental Health.

• Capability to coach and influence others.

• Enthusiasm for collaborating as part of a team.

• Exceptional skills in collaboration.

• Ability to think independently, concentrate on complex tasks, and creatively solve problems.

• Strong analytical capabilities.

• Competence in reprioritizing, working under pressure, and managing time efficiently.

• Proficient presentation skills and relevant experience.

• Excellent verbal and written communication abilities.

• Solid proficiency in PC applications.

• Preferred: experience in disability management or disability case management.

• Preferred: proven track record of training others.

• Preferred: background in creating and implementing innovative solutions.

• Preferred: experience in trend analysis and gap identification.

• Preferred: capability to develop presentations and training materials.

• Bilingualism in English and French is an asset; if the successful candidate is in Québec, proficiency in both languages will be essential to support clients from various provinces outside Québec.


🏝️ Benefits

• Incentive programs and compensation linked to business and individual performance.

• Health insurance coverage.

• Dental insurance.

• Mental health benefits.

• Vision insurance.

• Coverage for short- and long-term disability insurance.

• Life and AD&D insurance coverage.

• Benefits for adoption/surrogacy.

• Wellness programs.

• Employee/family assistance programs.

• Retirement savings options, including a pension plan.

• Global share ownership plan with employer matching contributions.

• Financial education and counseling resources.

• Paid holidays, vacation, personal, and sick leave.

• Statutory leaves of absence.

• Flexible working environment.

• Support for learning and career development.

• Well-being and inclusion initiatives.

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