Med/Surg Account Manager – Front Line Care

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Safeguard and enhance existing customer relationships within a designated territory for the Welch Allyn and Hillrom product lines.

• Sustain and grow the established base of Welch Allyn low-acuity vital signs solutions.

• Formulate and implement strategic account plans aimed at retention, expansion, and fostering long-term partnerships.

• Recognize risks within the installed base and create strategies for mitigation.

• Assist customers in maximizing value through optimization, training, connectivity, and workflow enhancements.

• Identify and pursue new business prospects in low-acuity monitoring and connected care.

• Create and execute territory sales plans that align with revenue, connectivity, and retention goals.

• Oversee the complete sales process from opportunity identification to implementation and post-sale adoption.

• Conduct value-based selling by aligning Baxter solutions with clinical, operational, and financial outcomes.

• Lead intricate sales opportunities involving various stakeholders and decision-makers.

• Foster relationships with clinical, operational, technical, procurement, and executive stakeholders.

• Spot opportunities related to patient deterioration management, vital signs automation, and digital ward initiatives.

• Advocate for broader Baxter solutions within the patient care environment when relevant.

• Analyze account performance, sales data, and market intelligence to pinpoint growth opportunities.

• Maintain precise forecasts and provide regular updates on business performance.

• Collaborate across functions with therapy, medical, and marketing teams.

• Utilize CRM tools to build and monitor the sales funnel and document customer interactions and engagement levels.

⛳️ Requirements

• Bachelor's degree in Marketing, Business Administration, or a related field, or equivalent experience.

• A minimum of 5 years of experience in the medical device sector.

• Proven success in selling to the NHS.

• Experience managing complex sales cycles involving multiple stakeholders.

• Familiarity with digital healthcare, medical device connectivity, or EPR integration is highly desirable.

• Must reside within the designated territory.

• Outstanding relationship-building and stakeholder management abilities.

• Strong commercial awareness and business insight.

• Exceptional communication, presentation, and negotiation skills.

• Capability to sell value-based solutions in highly competitive environments.

• Comprehensive understanding of NHS structures, procurement frameworks, and decision-making processes.

• Proven ability to manage complex opportunities and lengthy sales cycles.

• Analytical mindset with the capacity to leverage data to influence decisions and drive growth.

• Highly organized with effective territory and time management skills.

• Ability to work independently while effectively collaborating in a cross-functional setting.

• Proficiency with CRM systems and sales planning tools.

🏝️ Benefits

• Opportunities for professional development.

• Pension scheme.

• Strong emphasis on work-life balance.

• 25 days of annual leave (increasing with service).