Medical Virtual Assistant – Patient Access

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Prepare and organize medical record documentation and charts for physicians.

• Ensure compliance of medical records through self-documentation attestation.

• Update patient history, physical examinations, and other essential health information.

• Prepare and submit documentation to physicians for review and approval by following detailed data entry and facility-specific procedures.

• Monitor the turnaround time for basic lab results and screening procedures.

• Adhere to hospital and medical facility policies, including HIPAA and Joint Commission standards.

• Perform clerical tasks to enhance provider productivity and streamline clinic workflow.

• Evaluate, review, and implement criteria as necessary.

⛳️ Requirements

• Prior experience in a customer service or healthcare-related position is preferred.

• Strong communication and interpersonal abilities.

• Excellent problem-solving skills and meticulous attention to detail.

• Capacity to multitask and prioritize responsibilities in a fast-paced environment.

• Proficiency in Microsoft Office and electronic medical records (EMR) systems.

• Compassionate and empathetic attitude.

• Desktop or laptop with at least an i3/Ryzen 3 processor and 8GB of RAM.

• Webcam.

• Noise-cancelling headset.

• Internet speed of 30 Mbps or higher.

• A dedicated workspace at home for work purposes.

🏝️ Benefits

• Complimentary medical coverage.

• Join clubs based on your hobbies and connect with like-minded enthusiasts.

• Competitive salary.

• Comprehensive benefits package.

• Paid time off and holidays.

• Opportunities for career growth and professional development.

• A collaborative and supportive work environment.