Medical Scribe, Healthcare Billing Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Deliver real-time medical scribing and documentation during patient consultations

• Review, structure, and condense clinical notes

• Enter, update, audit, and preserve precise patient records utilizing Residex EMR/EHR

• Facilitate patient referrals and follow up with healthcare providers and facilities

• Schedule, confirm, and rearrange patient appointments

• Professionally manage incoming and outgoing calls

• Assist in coordinating staff training and maintaining documentation

• Verify insurance eligibility, benefits, and coverage details

• Process and track prior authorization requests

• Submit claims and follow up on pending, denied, or unpaid claims

• Conduct billing reconciliations and account audits

• Identify missed charges, unbilled services, and unbilled dates

• Support billing catch-up initiatives and financial reconciliations

• Assist with Minnesota Medicaid billing and related documentation

• Maintain organized records, trackers, and administrative workflows

• Collaborate with clinical, nursing, billing, and administrative teams

• Potentially assist with phone triage and provide overnight or 24-hour call coverage in the future

⛳️ Requirements

• Minimum of one year of experience in medical scribing, healthcare administration, medical billing, or a related role

• Strong background in healthcare administration or clinical settings

• Experience in medical scribing and clinical documentation

• Familiarity with Residex EMR/EHR is highly desirable

• Comprehensive understanding of insurance verification, prior authorizations, claims processing, and billing workflows

• Experience supporting a U.S.-based healthcare organization

• Nursing or clinical experience is highly preferred but not mandatory

• Registered Nurses from the Philippines are encouraged to apply, although possessing an RN license is not a requirement

• Exceptional written and verbal English communication skills

• Strong attention to detail and ability to uphold accurate, confidential records

• Professional, energetic, dependable, and capable of working independently

• Adaptable, eager to learn, and comfortable in a fast-paced healthcare environment

• Strong team player interested in establishing a long-term working relationship

• Must communicate in English clearly and professionally

• Relevant work experience is essential

• Must provide an NBI Clearance and/or Local Police Clearance prior to onboarding (mandatory)

• Must be available for video meetings with the camera on when required

• Reliable laptop or desktop computer is necessary

• Stable high-speed internet connection (minimum 25 Mbps) is required

• Noise-canceling headset is needed

• Working webcam for virtual meetings is essential

• Quiet and professional work environment is required

🏝️ Benefits

• Dedicated HR & Contractor Support Team

• Optional Premium VPN Access

• HIPAA & Cybersecurity Training + Certification (Provided)

• Top 1% VA Performance Training

• Client-Approved U.S. Holidays

• Client-Approved Paid or Unpaid Time Off; paid time off is optional and only if offered by the client

• Access to Tools & Resources, including templates, workflow guides, productivity tools, and client-specific SOP support

• Optional Performance-Based Incentives, bonuses, or increased hours based on performance