Medical Review Officer

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Analyze and communicate drug testing results for Department of Transportation (DOT), federal, and non-DOT clients while adhering to relevant statutes, regulations, and First Advantage MRO protocols.

• Examine documentation for inaccuracies and conduct phone interviews with donors who have non-negative results to ascertain valid medical justifications.

• Adjust or revoke drug tests when deemed appropriate.

• Conduct quality assurance assessments of the testing process.

• Offer feedback to laboratories, collection sites, clients, and individuals tested regarding performance issues and problematic cases.

• Perform quarterly audits of DOT negative Custody and Control Forms.

• Collaborate with representatives from federal agencies to provide insights on reviewed cases.

• Deliver expert witness testimony as necessary.

• Review and approve administrative documents that require MRO evaluation.

• Work together with the Chief MRO and MRO support team to ensure the accuracy and integrity of medical reviews.

• Recommend process enhancements, engage in discussions about proposed product functionalities and upgrades, and provide input on procedural revisions.

• Remain informed about Federal and DOT laws, regulations, state laws, updates to the MRO manual, technological advancements, and MRO practices.

• Receive calls during scheduled hours, currently from 8 am to 7 pm CST, for a minimum of 20 hours per week, with a maximum of 30 hours per week.

⛳️ Requirements

• Candidates must be residents of Mexico and possess authorization to work in Mexico.

• Doctor of Medicine (MD) or Doctor of Osteopathy (DO) degree.

• Valid Medical Review Officer (AAMRO) certification.

• Active medical practice license in Mexico, the United States, or a Canadian province.

• 1 to 3 years of medical training and/or experience in interpreting and assessing drug test results.

• Bilingual proficiency in English and Spanish, both written and spoken.

• Understanding of issues related to adulterated, substituted, and invalid specimens.

• Familiarity with the downgrading and cancellation procedures for tests.

• Knowledge of Department of Transportation (DOT) guidelines for MROs and relevant DOT agency regulations.

• Awareness of collection processes, laboratory practices, and protocols.

• Insight into alternative medical explanations for positive drug test outcomes.

🏝️ Benefits

• Full-time employment opportunity.

• Required scheduled calls for 20 hours each week, with the option to work up to 30 hours per week.