Medical Review Officer

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Analyze and report drug-testing outcomes for Department of Transportation (DOT), federal, and non-DOT clients, adhering to relevant statutes, regulations, and First Advantage MRO procedures.

• Examine documentation for inaccuracies and conduct interviews with donors who have non-negative results via phone to ascertain valid medical justifications.

• Downgrade or cancel drug tests when deemed necessary.

• Conduct quality assurance reviews of the testing process.

• Provide feedback to laboratories, collection sites, clients, tested individuals, and federal agency representatives concerning problematic cases and performance issues.

• Perform quarterly audits of DOT negative Custody and Control Forms.

• Supply information to federal agency representatives on reviewed cases.

• Deliver expert witness testimony as needed.

• Review and approve MRO administrative documents, including error-correction memorandums, prescription faxes, and medical records.

• Collaborate with the Chief MRO and MRO support staff to ensure the accuracy and integrity of the medical review process.

• Recommend process enhancements, discuss potential product functionalities and improvements, and provide feedback on updates to procedures.

• Maintain up-to-date knowledge of applicable Federal and DOT laws, regulations, state laws, MRO manual revisions, technological advancements, and MRO practices.

• Be available to answer calls during designated hours, currently from 8 am to 7 pm CST, for a minimum of 20 hours weekly and up to 30 hours weekly.

⛳️ Requirements

• Candidates must reside in Mexico and possess authorization to work in Mexico.

• Doctor of Medicine (MD) or Doctor of Osteopathy (DO) degree.

• Current Medical Review Officer (AAMRO) certification.

• Active medical practice license in Mexico, the United States, or Canada Province.

• 1 to 3 years of medical training and/or experience in interpreting and evaluating drug test results.

• Bilingual proficiency in English and Spanish (both written and spoken).

• Understanding of issues related to adulterated, substituted, and invalid specimens.

• Familiarity with the downgrading and cancellation processes for tests.

• Knowledge of Department of Transportation (DOT) guidelines for MROs and relevant DOT agency regulations.

• Awareness of collection procedures, as well as laboratory practices and protocols.

• Insight into alternative medical explanations for positive drug test results.

• Preferred: ABAM Certification in Addiction Medicine.

• Preferred: Completion of the ASAM Review Course in Addiction Medicine.

• Preferred: 1 to 3 years of experience as an MRO.

• Preferred: Documented experience in providing expert witness testimony.

🏝️ Benefits

• Full-time employment.

• Required hours of 20 hours per week, with the option to work additional hours up to 30 hours per week.