Medical Review Officer

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Analyze and communicate drug testing outcomes for Department of Transportation (DOT), federal, and non-DOT clients, adhering to relevant statutes, regulations, and First Advantage MRO protocols.

• Examine documentation for inaccuracies and conduct interviews with donors who have non-negative results via phone to ascertain if valid medical justifications are present.

• Downgrade or annul drug tests when deemed necessary.

• Conduct quality assurance reviews of the drug testing procedures.

• Provide constructive feedback to laboratory and collection site representatives regarding any performance issues.

• Perform quarterly audits of DOT negative Custody and Control Forms.

• Offer feedback to clients and tested individuals on cases with complications.

• Liaise with representatives from federal agencies and share insights on reviewed cases.

• Deliver expert witness testimony when required.

• Review and authorize administrative documents needing MRO evaluation, including memorandums for error corrections, prescription faxes, and medical records.

• Collaborate with the Chief MRO and MRO support staff to ensure the accuracy and integrity of processes.

• Recommend process enhancements, discuss potential product functionalities and improvements, and provide input on procedural updates.

• Remain updated on relevant Federal, DOT, and state laws, regulations, MRO manual revisions, technological advancements, and MRO practices.

• Answer calls during designated hours, currently from 8 am to 7 pm CST.

⛳️ Requirements

• Applicants must reside in Mexico and possess authorization to work there.

• Doctor of Medicine (MD) or Doctor of Osteopathy (DO) degree is required.

• Active Medical Review Officer (AAMRO) certification is necessary.

• Current medical practice license in Mexico, the United States, or Canada is required.

• 1 to 3 years of medical training and/or experience in interpreting and assessing drug test results.

• Bilingual proficiency in English and Spanish (written and verbal) is essential.

• Familiarity with issues related to adulterated, substituted, and invalid specimens.

• Understanding of the processes for downgrading and cancelling tests.

• Knowledge of Department of Transportation (DOT) guidelines applicable to MROs and relevant DOT agency regulations.

• Awareness of collection processes, laboratory practices, and protocols.

• Knowledge of alternative medical explanations for positive drug test results.

• ABAM Certification in Addiction Medicine is preferred.

• Completion of the ASAM Review Course in Addiction Medicine is preferred.

• 1 to 3 years of experience as an MRO is preferred.

• Documented experience providing expert witness testimony is preferred.

🏝️ Benefits

• Full-time employment opportunity.

• Required commitment of 20 hours per week, with the option to work additional hours, up to 30 hours per week.