Medical Records Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Handle the release of information requests promptly and effectively.

• Obtain and return patients’ medical records.

• Accurately scan medical records and send them daily in accordance with requests and established protocols.

• Date stamp requests and emphasize relevant information.

• Confirm the validity of requests and authorizations for the release of medical information.

• Conduct quality checks to ensure accuracy, confidentiality, and proper invoicing.

• Keep equipment in optimal working condition.

• Deliver attentive, respectful, and proactive customer service.

• Accept incoming requests via mail, phone, and fax as necessary.

• Uphold a professional appearance and maintain a tidy, organized workspace.

• Stay informed about state laws and fee schedules.

• Assist additional facilities and manage backlog tasks as required.

• Adhere to client/site policies, HIPAA regulations, and state/federal labor laws.

• Ensure confidentiality, security, and ethical standards when releasing medical records.

⛳️ Requirements

• High School Diploma (GED) is mandatory.

• At least 2 years of relevant experience in a medical records department or similar environment is preferred.

• Strong proficiency in computer software; a general working knowledge of Microsoft Word and Excel is essential.

• Exceptional organizational abilities.

• Capability to type at least 50 words per minute.

• Proficient in using fax machines, copiers, and scanners.

• Eagerness to quickly learn new equipment and processes.

• Self-driven and a collaborative team member.

• Demonstrated customer satisfaction skills.

• Ability to manage multiple tasks simultaneously.

• Must protect patient privacy and comply with HIPAA regulations, company policies, and relevant state/federal laws.

🏝️ Benefits

• Equal Opportunity Employer.

• E-Verify user.