Medical Records Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide assistance at a designated client location for Release of Information requests pertaining to patient medical records.

• Identify records to be released by assessing requestor information in accordance with HIPAA regulations.

• Gather relevant patient data from electronic, off-site, or physical records that align with patient requests.

• Address phone inquiries related to ROI matters.

• Assist walk-in clients seeking medical records, as needed.

• Record customer details into the ROI On-Line database.

• Process priority requests from physician offices and send information via fax to physician offices, when necessary.

• Document medical record requests in the ROI On-Line database.

• Scan medical records into the ROI On-Line database.

• Adhere to site facility policies and regulations.

• Manage and document cash payments for requests at specific locations.

• Execute other duties as assigned.

⛳️ Requirements

• Proficient in utilizing computer applications.

• One or more years of experience in data entry into computer systems.

• Required experience using the internet.

• Ability to work independently and achieve production goals set by MRO.

• Strong verbal communication abilities; proven success in addressing customer inquiries.

• Demonstrated success in environments that demand attention to detail.

• Established history of reliability.

• High School Diploma/GED is required.

• Previous experience in Release of Information within a physician’s office or HIM Department is advantageous.

• Familiarity with medical terminology is beneficial.

• Knowledge of HIPAA regulations is preferred.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• Life insurance

• 401(k) plan