Medical Network Account Manager

This is a fully remote position, open to applicants in Australia.

📋 Description

• Implement business development strategies that align with organizational goals

• Discover opportunities for partnerships, services, and markets by leveraging insights from customers, competitors, and the industry

• Create business cases and execution plans for new products, services, and operational models

• Cultivate strong relationships and influence both internal teams and external partners, suppliers, and industry stakeholders

• Set up governance structures and performance metrics to monitor delivery, risks, and outcomes

• Conduct commercial analyses and provide recommendations for senior stakeholders

• Assist with partner agreements and manage projects across various workstreams

• Promote innovation, continuous improvement, and operational efficiency

• Collaborate with internal teams and external partners to enhance the medical network, improve member outcomes, and boost commercial, operational, and service performance

• Identify new opportunities, evaluate market and stakeholder needs, support program development, and establish delivery and governance frameworks for the primary health network group

⛳️ Requirements

• Proven experience in business development, partnership management, project delivery, or strategic program execution

• A background in international business within the Health Insurance, Health Funds, or Insurance sectors is highly desirable

• Experience in a complex, service-oriented, regulated, or customer-centric environment

• Strong commercial acumen and analytical skills, including business case development, data interpretation, and evaluation of financial or operational consequences

• Excellent skills in stakeholder engagement, influence, and relationship management

• Sound judgment, problem-solving abilities, and the capacity to work independently

• Clear written and verbal communication skills, including experience in preparing recommendations, reports, and executive-level updates

• A relevant tertiary qualification in business, health, commerce, management, project management, or a related field is desirable

• Experience in regulated industries, supplier or partner management, service design, governance, continuous improvement, or initiatives aimed at enhancing customer and member experience will be highly valued

🏝️ Benefits

• Flexible working arrangements

• 50% subsidy on HCF hospital and/or extras cover

• Family-friendly certified employer

• 18 weeks of parental leave for all new parents

• Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks, and more

• Discounts on HCF’s products, including life, pet, and travel insurance, as well as discounts at Fitness First gyms and on our eyecare products

• Opportunities for personal and professional development

• Workshops and mentorship programs

• Inclusive and collaborative work environment

• Adjustments available to assist applicants during the application or recruitment/onboarding process