Medical Insurance Collections Specialist

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Oversee a portfolio of payers to guarantee timely processing of collections, aging, and denials.

• Investigate denials and convert them efficiently.

• Assist with billing initiatives and ensure payer regulations are current.

• Process a minimum of 5 claims per hour while achieving high-volume performance standards.

• Conduct month-end reconciliations and offer support to other departments.

• Achieve daily, monthly, and quarterly collection targets established by management.

• Uphold stringent internal and external compliance and confidentiality protocols.

• Maintain composure, professionalism, and efficiency in a high call volume setting.

• Engage in virtual meetings with a professional, camera-ready demeanor.

⛳️ Requirements

• Medical Collections Experience is essential for consideration.

• At least 2 years of relevant experience in Medical Insurance Collections (healthcare, medical office, or customer service setting).

• Proficient in overseeing a portfolio of payers to ensure timely processing of collections, aging, and denials.

• Comfortable working towards high-volume performance metrics, processing a minimum of 5 claims per hour.

• Highly detail-oriented to facilitate billing efforts, reduce denials, and keep payer regulations current.

• Competent in basic math and accounting to perform month-end reconciliations and assist other departments.

• Motivated to achieve daily, monthly, and quarterly collection objectives set by management.

• Committed to adhering to strict internal and external compliance and confidentiality standards.

• Resilient, able to remain calm, professional, and efficient in a high call volume environment.

• Capable of maintaining a quiet, dedicated workspace free from background noise and distractions.

• Ability to participate in virtual meetings with a polished, camera-ready appearance.

• Demonstrated strong time-management abilities, along with accountability and self-direction.

• Must have reliable, high-speed internet access.

• Proficient in Microsoft Office Suite (including Outlook, Word, and Excel).

• High school diploma or GED required.

🏝️ Benefits

• 100% Remote Opportunity with Equipment Provided.

• Competitive Benefits Package (Health, Dental, Vision, and Life Insurance options).

• 401(k) Savings Plan with Employer Match.

• Employee Stock Purchase Plan.