Billing and Collections Coordinator

This is a fully remote position, open to applicants in California.

📋 Description

• Provide support to the Billing and Collections team.

• Assist management in ensuring confidentiality is upheld and that HIPAA regulations are followed.

• Submit authorization requests and appeals to insurance providers through fax, phone, or online channels, and follow up as necessary.

• Request hospital records promptly and ensure consistent follow-up until they are received.

• Prepare and send appeal letters, claims, and correspondence to insurance companies, including all required documentation.

• Keep track of completed accounts for monitoring purposes.

• Review and distribute incoming faxes, mail, and emails to the relevant staff, linking them to accounts in the electronic records system.

• Contact insurance companies to verify claim status when required due to payer issues or urgent matters.

• Review and process rebills as necessary.

• Assist in training new employees, provide ongoing training, and engage in cross-functional activities.

• Carry out other duties as assigned.

• Maintain regular attendance as scheduled.

• No travel required.

• No supervisory responsibilities involved.

⛳️ Requirements

• High school diploma or equivalent (GED) and one to two years of relevant experience and/or training; or a combination of education and experience that is equivalent.

• Strong organizational skills, attention to detail, and the ability to prioritize tasks, manage multiple responsibilities, and meet deadlines.

• Exceptional written and verbal communication abilities.

• Reliable and self-driven.

• Capable of collaborating effectively as part of a team while maintaining a professional demeanor.

• Proficient in Microsoft Office applications, including Word, Excel, and Outlook.

• Regular attendance as scheduled is required.

• Must maintain confidentiality and comply with HIPAA regulations.

• No certifications, licenses, or registrations are necessary.

🏝️ Benefits

• Equal Opportunity Employer for Protected Veterans and Individuals with Disabilities.

• Reasonable accommodations available for employees with disabilities.

• Leading industry benefits (details available on the benefits page).